Band 4 Medical Secretary Supervisor

2 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
The Oncology Department is a busy and demanding department that delivers care across Heartlands, Good Hope, Solihull and The Queen Elizabeth Hospitals. This is a fantastic opportunity to for a Medical Secretary who relishes a challenge and is able to work under pressure.

**Main duties, tasks & skills required**:

- To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. To organise case conferences, seminars and travel arrangements and assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets
- To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature
- To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature
- To draft letters on behalf of the Consultant(s) in a sympathetic but easily understandable manner, for example when informing patients of their test results

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology

**Experience**:
**Essential**:

- Experience of working as a Medical Secretary
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines

**Desirable**:

- Experience of working in a busy environment

**Additional Criteria**:
**Essential**:

- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard / IT skills
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, patients and visitors
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliabili

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen to recruit a full time (37.5 hours per week, Monday - Friday, 8am - 4pm) Band 4 Secretary Supervisor in a dynamic and busy Neurophysiology department at the Regional Neuroscience Centre at the Queen Elizabeth Hospital Birmingham. You will be required to perform secretarial assignments and supervise the work process for the...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Band 4 Medical Secretary to join the Neurology department at University Hospitals Birmingham. The post holder will play a vital role in providing a comprehensive and efficient secretarial service to the consultants and their medical team in a multi -speciality department. Previous experience of working...

  • Band 4 Medical Secretary Supervisor

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an experienced Band 4 Medical Secretary to join the Neurology department at University Hospitals Birmingham. The post holder will play a vital role in providing a comprehensive and efficient secretarial service to the consultants and their medical team in a multi -speciality department. Previous...

  • Band 4 Medical Secretary Supervisor

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and...

  • Band 3 Medical Secretary

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: A new exciting post has arisen for a full-time Band 3 Medical Secretary within the Neonatal Secretarial Team at Heartlands Hospital. The post holder will play an important role in providing an effective and efficient administrative and secretarial service to our Neonatal Consultants and their medical team. By personally assisting with the...

  • Band 4 Medical Secretary

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: An exciting opportunity has arisen for a dedicated, experienced and enthusiastic administrator/secretary to join our busy, friendly team in the Renal Surgical Team. The post supports renal medical and surgical consultant teams, junior doctors, transplant coordinators and outpatients and will be an integral part of the admin support for...

  • Pa/ Medical Secretary

    1 month ago

    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    Applications are invited for a Band 4 Medical Secretary within the Gynaecology Directorate of Birmingham Womens Hospital and Childrens NHS Foundation Trust. This Trust is a centre of excellence in specialist healthcare for women, children and their families in the West Midlands. As a large regional centre we provide many specialist services for the West...

  • Band 4 Medical Secretary

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen for a dedicated, experienced and enthusiastic administrator/secretary to join our busy, friendly team in the Renal Surgical Team. The post supports renal medical and surgical consultant teams, junior doctors, transplant coordinators and outpatients and will be an integral part of the admin support for these services. The...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen within the liver unit at the QEHB for a Medical Secretary to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    To provide an efficient and comprehensive secretarial service to Consultants and supporting teams. To work collaboratively with other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable and agreed timescales. The post holder will carry out their duties in such a way as to make a direct and positive...

  • Band 3 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic and motivated Band 3 full-time Medical Secretary within the Respiratory Medicine Department at University Hospital Birmingham. We have two posts available at Good Hope Hospital and Birmingham Chest Clinic. You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning...

  • Band 3 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic and motivated band 3 medical secretary (37.5hrs per week) on a fixed term 12 months to join our friendly secretarial team within the Endocrine Department based at the Queen Elizabeth Hospital Birmingham.This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative....

  • Band 4 Medical Secretary

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We have an exciting opportunity to recruit a motivated and passionate Medical Secretary/PA to join our Lower GI Team to provide secretarial and administrative support to two Consultant Surgeons. The Lower GI Service provides a high level of care and management to patients with diagnoses of cancer and benign conditions. You will need to...

  • Band 4 Medical Secretary-cardiology

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the University Hospital Birmingham. This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. You will be required to work to a high standard of accuracy and be able to demonstrate...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will provide a comprehensive and efficient secretarial service to the Consultants and the pleural service. By personally assisting with the administrative workload, the Medical Secretary will enable the Consultants to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using...

  • Band 4 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen within the liver unit at the QEHB for a Medical Secretary to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will undergo liver...

  • Medical Secretary

    1 month ago

    Birmingham, United Kingdom Scott Arms Medical Centre Full time

    The secretarial team is responsible for dealing with all clinical correspondence and related queries. At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant....

  • Band 3 Medical Secretary

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 28 hours per week to join our friendly secretarial team within the Diabetes Department based at the Queen Elizabeth Hospital Birmingham. **Main duties, tasks & skills required**: You must possess excellent organizational skills and be experienced in...

  • Band 3 Medical Secretary

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a hard-working and friendly part-time medical secretary in Rheumatology department at Queen Elizabeth Hospital. The role requires you to provide secretarial support to Consultants and their teams with particular responsibility for dealing with referrals, clinic appointment booking, audio typing clinic letters, discharge...