Band 4 Medical Secretary-cardiology

2 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the University Hospital Birmingham.

This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative.

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team.

The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role as identified in the job description.

You must possess excellent organisational skills and be experienced in dealing with confidential information.

This post is part-time (33 hours) and a permanent role.

**Main duties, tasks & skills required**:

- To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team.
- To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.
- To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports.
- To provide a point of contact for GPs and other Health Care Professionals and also patients/relatives/carers, who are often highly emotional and high distressed ensuring that any language or other communication barriers are overcome.
- To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information involved.
- To manage and progress and chase results of patient investigations on a daily basis and on receipt, prioritise and action according to clinical need, with guidance from the medical team.
- To be responsible for informing the relevant individuals (i.e. Clinical Director, Leave Co-ordinator, Consultant or Medical Personnel) of any Consultant or member of the medical team's leave, in order to enable effective rescheduling of clinic/theatre sessions in a timely manner, adhering to Trust Guidelines and Policies.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (eg.GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in a clerical environment

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Working knowledge of medical terminology

**Experience**:
**Essential**:
Experience of working as a Medical Secretary

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)

Experience of using IT systems

Experience of working in Healthcare

Good Organisational skills

Able to use own initiative and deal with the unpredictable

Able to work under pressure and to multi-task

Able to work to deadlines

**Disclosure and Barring Service Check**:

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