Junior Pathway Coordinator

3 months ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

We are looking for an enthusiastic and well-organised Assistant Pathway Coordinator to join our busy Rheumatology service at Queen Mary Sidcup Hospital & Orpington Hospital. You will be responsible for providing an effective support service to the department and Consultant team along with supporting the Service Management team with the EIA pathway.

This post offers an excellent opportunity for an enthusiastic and conscientious individual to be a part of a busy team. The work involves ensuring EIA patient are being booked new and follow up appointments within a timely and meeting the requirements of the Best Practice Tariff, audited nationally. The role also involves typing ad hoc clinic letters, checking and printing letters from the Dscribe system, supporting the Consultant phones, booking outpatient appointments, liaising with internal as well as external providers. You will be dealing with incoming queries and day-to-day administrative duties. You will also be expected to cross-cover for the rest of the team as and when necessary.

**KEY RESPONSIBILITIES**:

- Ensure EIA & GCA New and follow up patients are being booked a new appointment and meeting the requirements of the Best Practice Tariff, audited nationally
- Deal with post and referrals on a daily basis, opening/distributing as appropriate, understand its content and take appropriate action, particularly in the absence of the consultant.
- File correspondence, investigations etc in the appropriate section of the medical records notes.
- To type letters/reports/administrate for outsourced work, ensuring that quality targets are met. Accuracy and time frames are to be met as required.
- To undertake any other duties, required by the Supervisor/Manager, appropriate to the grade and relevant to the post.
- Ensure notes retained in the office are tracked in accordance with Trust procedure
- Check and print DScribe letters
- Monitor and provide RTT information to Senior Service Manager as and when required
- Answer the phone and deal with queries under Band 4 guidance
- To maintain a full and comprehensive knowledge of medical and drug terminology, theoretical knowledge of procedures carried within all specialties in the department.
- Understand the rheumatology prescription pathway providing support when required

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King’s to another level.

**KEY RESPONSIBILITIES**:

- Ensure EIA & GCA patients are being booked a new appointment and meeting the requirements of the Best Practice Tariff, audited nationally
- Ensuring timely follow ups are scheduled for EIA & GCA patients to meet the requirements of the Best Practice Tariff, audited nationally
- Deal with post and referrals on a daily basis, opening/distributing as appropriate, understand its content and take appropriate action, particularly in the absence of the consultant.
- File correspondence, investigations etc in the appropriate section of the medical records notes.
- To type letters/reports/administrate for outsourced work, ensuring that quality targets are met. Accuracy and time frames are to be met as required.
- To undertake any other duties, required by the Supervisor/Manager, appropriate to the grade and relevant to the post.
- Ensure notes retained in the office are tracked in accordance with Trust procedure
- Check and print DScribe letters
- Monitor and provide RTT information to Senior Service Manager as and when required
- Answer the phone and deal with queries under Band 4 guidance
- To maintain a full and comprehensive knowledge of medical and drug terminology, theoretical knowledge of procedures carried within all specialties in the department.
- Understand the rheumatology prescription pathway

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