Patient Pathway Coordinator

3 days ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

There is a new opportunity for a lung cancer pathway navigator within the PRUH lung cancer diagnostic service. The post holder would be responsible for the co-ordinating and navigating patient’s progress through the lung “two-week wait” suspected cancer pathway. The pathway coordinator will be a key member of the team in establishing the lung rapid diagnostic clinic.

The pathway navigator will work with and support other team members including Consultants and Clinical Nurse Specialists (CNS) to aid in rapid diagnosis of lung cancer and meet National Optimum Lung Cancer Pathway (NOLCP) time frames.

The post-holder/s must be able to work independently and follow the policies and procedures for the department. The post-holder will be expected to use their own initiative and keep their line manager and senior colleagues informed and escalate delays in pathways.

The role will have lots of variety and ad hoc demands and the post-holder must possess excellent time management and planning skills. The post may develop over time to meet the specific needs of the pathway and the changing demands on the service.
- Lead and support consultant triage of referrals
- Coordinating scan and clinic appointments for patients
- Proactive management and tracking of the patients’ pathways
- Ensure diagnostic are tests booked and attended and tracked on PTL
- Working with Consultants and the MDT coordinator to coordinate and streamline referrals to the service and ensure appropriate appointments and investigations are arranged promptly
- Communicating outcomes of triage decisions to patients
- To communicate with patients to ensure they are aware of upcoming appointments, and that any barriers to patients attending are minimised. Working with CNS team to achieve this
- Working with the MDT coordinator to ensure patients’ journeys through the cancer diagnostic pathways are rapid, and that any delays are mitigated. The Pathway Navigator should proactively identify any delays and take measures to reduce them
- Ensure diagnostic are tests booked and attended and tracked on Patient Tracking Lists (PTL)
- Be trained in booking systems for radiology, clinics and respiratory so that appointments can be booked independently
- Update tracking lists to ensure team is aware of progress
- Attend weekly PTL meeting and contribute to progressing patients diagnostic pathways
- Attend MDT meetings on a weekly basis. This may require being available for an early start, late finish or during lunchtimes.

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

The pathway navigator will work with and support other team members including Consultants and Clinical Nurse Specialists (CNS) to aid in rapid diagnosis of lung cancer and meet National Optimum Lung Cancer Pathway (NOLCP) timeframes.

The post holder has a general duty of care for the health, safety and well-being of work colleagues, visitors and patients within the hospital in addition to any specific risk management or clinical governance accountabilities associated with this post.

The post holder will carry out their duties with due regard to the Trust’s Equal Opportunities Policy, Standing Financial Instructions, the requirements of the Departmental Quality system and other relevant Policies of the Trust.

To maintain satisfactory personal performance and quality standards and to achieve where possible objectives agreed in the Annual Staff Appraisal system.

To ensure compliance with the Health & Safety at Work Act of 1974 and all other relevant legislation, national and Trust policies and procedures.

To ensure that acceptable standards of data protection are maintained in accordance with the Data Pro

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