Patient Pathway Coordinator

3 weeks ago

London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Breast Cancer Pathway Navigator Band 4

An exciting opportunity has arisen for a dynamic team player to join the team of Cancer MDT Coordinators based at the West Middlesex site on a 12 month fixed term contract.

The Patient Pathway Navigator will be responsible for managing patients through their pathway. This role will comprise of tracking each patient on the cancer pathway from referral to discharge, including expediting appointments/diagnostics, liaising with other providers, liaising with clinicians, MDT coordinators, schedulers and the services to ensure each patient is treated within the timeframes outlined in the cancer waiting times guidance.
The post holder will be patient centric and provide both the clinical teams and the patients with exceptional levels of satisfaction by helping to navigate the patient pathways to ensure we are compliant to cancer standards.
The post holder will work under the direct supervision of the Team Leaders and Cancer Service Management Team. This post is part of the patient pathway that aims to deliver an accelerated pathway from referral to treatment for suspected cancer patients and the development of the role will be led by the needs of the patient. The post holder must be adaptable and willing to work flexibly as the service progresses.

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people.

Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for - our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an

‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.

We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
- Ensure patients are tracked and able to access straight to test services following their initial referral
- Ensure patients are safely tracked through their suspected cancer pathway and support MDT Coordinator (MDTC) when unavailable
- Support other tumour sites where needed following the direction of management
- Provide advice and refer on or sign-post to other sources of support
- Maintain accurate written patient records within the Somerset Cancer Registry and other PAS (Patient Administration Systems) which reflect the care given
- Participate at all MDT Meetings, Pre PTL and Main PTL meetings weekly
- Maintain visibility
- Build good working relationships with both internal and external stakeholders

Please refer to the Job description for the full list of roles and responsibilities

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