Customer Service Representative

5 months ago

Egham, United Kingdom William Hill Full time

**Location**

136/136A, Thorpe Lea Road, Egham, England, TW20 8BL

**Contract type**

Full-Time and Part-Time

**Salary**

£10.50 rising to £10.90 after passing probation (+ London Weighting Allowance)

**Hours**

25
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom Enterprise Holdings Full time

    Job SummaryEnterprise Mobility is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers via phone and in person. You will also be responsible for administrative support and ensuring that customer...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom Enterprise Holdings Full time

    Job Summary We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Mobility. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in person. You will also be responsible for administrative support and handling...

  • Customer Service Representative

    3 weeks ago

    Egham, Surrey, United Kingdom Enterprise Holdings Full time

    About the RoleEnterprise Mobility is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.Key ResponsibilitiesBuilding strong relationships with...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About The RoleproAV Limited is seeking an experienced Customer Service Representative to join our Egham team. As a key member of our support services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.Due to the nature of our business, many of these areas are subject to SLA's, key performance...

  • Customer Service Representative

    5 months ago

    Egham, United Kingdom Bike Assist Legal Full time

    **Customer Service Representative** **Role Purpose**: Join our team as a Customer Service Representative with the key purpose of managing and supporting the customer journey process, from inception through to Litigation. Your role is pivotal in maximizing customer satisfaction and enhancing the overall recovery performance of the department, contributing...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About The RoleproAV Limited is seeking an experienced Customer Service Representative to join our Egham team. As a key member of our support services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience in...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About The RoleproAV Limited is seeking an experienced Customer Service Representative to join our Egham team. As a key member of our support services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience in...

  • Customer Service Representative

    3 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About the RoleproAV Limited is seeking an experienced Customer Service Representative to join its Egham team. As a key member of the Support Services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have excellent customer relations and interpersonal skills, with the...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom Enterprise Holdings Full time

    About the RoleEnterprise Mobility is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in person. Your strong customer service focus, attention to detail, and computer skills...

  • Customer Service Representative

    5 months ago

    Egham, United Kingdom Future Electronics Full time

    Looking for a challenging new role and career development as a; **CUSTOMER SERVICE REPRESENTATIVE** Then Future Electronics wants to hear from you! We are currently looking to employ a Customer Service Representative to join our EMEA team at our Head Quarters in Egham, Surrey. We know our employees are what make us great, that's why we constantly develop...

  • Customer Service Representative

    2 weeks ago

    Egham, Surrey, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Egham Superstore.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive shopping experience.Be knowledgeable about our products and services, offering recommendations and assistance as needed.Work effectively in a team...

  • Customer Service Representative

    2 weeks ago

    Egham, Surrey, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at the Egham Superstore. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and customer satisfaction targets.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    3 weeks ago

    Egham, Surrey, United Kingdom proAV Ltd Full time

    Job OverviewproAV Ltd is a leading global audio visual integrator, providing AV and event services across multiple client partnerships worldwide.We are seeking an experienced Customer Service Agent to be a key part of our Egham team, responsible for delivering exceptional customer support and maintaining high levels of service for our dedicated key...

  • Customer Service Representative

    3 weeks ago

    Egham, Surrey, United Kingdom proAV Limited Full time

    About The RoleproAV Limited is seeking an experienced Customer Service Agent to join our Egham team, providing high-level support for key international clients.The ideal candidate will possess excellent customer relations and interpersonal skills, with a strong attention to detail and ability to take responsibility.Key ResponsibilitiesManage and own cases...

  • Manufacturer Services Representative

    6 months ago

    Egham, United Kingdom Future Electronics Full time

    **Looking for a challenging new role and career development as a; MANUFACTURER SERVICES REPRESENTATIVE** Then Future Electronics wants to hear from you! We are currently looking to employ a Manufacturer Services Representative to join our EMEA team at our Office in Egham. We know our employees are what make us great, that's why we constantly develop and...

  • Night Shift Customer Service Representative

    6 months ago

    Egham, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We’re currently seeking home-based Customer Service Representatives to join our Enterprise Car Club helpdesk. ECC Helpdesk is a technical support team for our Car Club Members. We provide 24/7 mobility support to ensure service excellence for a smooth automated rental experience. With coverage across all main UK Hubs from Penzance to Thurso,...

  • Customer Service Professional

    1 week ago

    Egham, Surrey, United Kingdom Enterprise Holdings Full time

    About UsEnterprise Mobility is a leading global provider of vehicle rental services, with a presence in over 90 countries and territories. Our company has a long history of innovation and commitment to customer satisfaction.Job OverviewThis exciting opportunity is available within our commercial vehicle rental division, Enterprise Flex-E-Rent. As a Customer...

  • Customer Service Representative

    4 weeks ago

    Egham, Surrey, United Kingdom Office Angels Full time £25,000

    bJobTitle:/bCustomerServiceRepresentativebrbrbJobSummary:/bWeareseekingahighlyskilledCustomerServiceRepresentativetojoinourteamatOfficeAngels.Asakeymemberofourcustomerserviceteam,youwillberesponsiblefordeliveringexceptionalcustomerserviceandensuringsmoothpost-salesoperations.brbrbKeyResponsibilities:/bbrbr*Handlecustomerordersandinquiriesinatimelyandefficien...

  • Claims Transfer Representative

    5 months ago

    Egham, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We are excited to announce new opportunities for Claim Transfer Representatives to join our Rental Claims Services department at Enterprise Mobility' European Head Office in Egham, Surrey. Enterprise Mobility is a family-owned, world-class portfolio of brands. A global network that covers nearly 100 countries, nearly 80,000 dedicated team...

  • Customer Service Agent

    6 months ago

    Egham, United Kingdom Auxillis Full time

    **Salary**: £28,144 pa + bonus up to £1,407 pa OTE **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to...