Customer Service Advisor

5 months ago


Egham, United Kingdom Edward Thomas Contractors Limited Full time

**Edward Thomas Contractors Limited**

**Contractor Support Advisor**

**Location**:Egham

**Position available from**:ASAP

Here at Edward Thomas Contractors Limited, the contractor is at the heart of our business. The contractor support team are responsible for providing an outstanding level of service to existing contractors, exceeding targets set by the business and to go that extra mile to ensure the best customer experience is delivered.

**Summary of role**

Answering inbound calls

Making Outbound calls - Targeted

Talk time - Targeted

Receiving and handling payroll / general queries

Work closely with the line manager to exceed targets and deliver results as expected

**Necessary traits**

Basic understanding of payroll

Here to help attitude

Excellent phone manner

Team player

High attention to detail

Professional and approachable disposition to work and the workplace

Punctual and well-presented

Go-getter who wants to develop, grow within the business, and achieve personal results in line with career progression in mind

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Health & wellbeing programme
- Store discount

Schedule:

- Monday to Friday

COVID-19 considerations:
We have a daily deep clean of the office, hand sanitising stations and spacious work stations.

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: Edward Thomas



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