Customer Service Advisor
5 months ago
**Edward Thomas Contractors Limited**
**Contractor Support Advisor**
**Location**:Egham
**Position available from**:ASAP
Here at Edward Thomas Contractors Limited, the contractor is at the heart of our business. The contractor support team are responsible for providing an outstanding level of service to existing contractors, exceeding targets set by the business and to go that extra mile to ensure the best customer experience is delivered.
**Summary of role**
Answering inbound calls
Making Outbound calls - Targeted
Talk time - Targeted
Receiving and handling payroll / general queries
Work closely with the line manager to exceed targets and deliver results as expected
**Necessary traits**
Basic understanding of payroll
Here to help attitude
Excellent phone manner
Team player
High attention to detail
Professional and approachable disposition to work and the workplace
Punctual and well-presented
Go-getter who wants to develop, grow within the business, and achieve personal results in line with career progression in mind
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
**Benefits**:
- Company events
- Health & wellbeing programme
- Store discount
Schedule:
- Monday to Friday
COVID-19 considerations:
We have a daily deep clean of the office, hand sanitising stations and spacious work stations.
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Reference ID: Edward Thomas
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