Facilities Helpdesk Administrator

2 weeks ago


Cambridge, United Kingdom BOUYGUES Full time

Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri.

**The role**:

- Reporting to the Administration Supervisor
- Support the Helpdesk by receiving calls, logging on the FM Support System (Maximo), feeding through to operational staff and reporting back to the end user/customers
- Support the planned maintenance programme by printing off job dockets and returning to the system when complete.
- To raise purchase order on Maximo and receipt items when necessary.
- To ensure sub-contractors are signed in and issued with required keys and passes and make sure they are returned at the end of each day.
- To provide updates and feedback to customers regarding the progress of their requests
- To provide general administration support
- Working 40 hours per week from 8.30am to 5pm, Monday to Friday with a 30 minute unpaid break

**The person**:

- Ideally will have experience in a similar role
- Will be a strong communicator with the ability to liaise with colleagues and clients
- Will be a committed team player
- Will have excellent administration, organisational and problem solving skills
- Will have good working knowledge of IT with experience of using Microsoft Office
- Desirable to have previous experience in a healthcare environment

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Why Bouygues E&S Solutions?**

Bouygues Energies & Services Solutions (BYES) is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

**Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.**

**Be Yourself**

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- On-site parking
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- prior helpdesk or call centre: 1 year (required)

Work Location: One location

Reference ID: AMB/ATC



  • Cambridge, United Kingdom 1st Step Solutions Ltd Full time

    **Job type**:Contract**Town/City**:Cambridge**County**:Cambridgeshire**Salary/Rate**:£13.50 per hour**Salary Range**:All**Discipline**:Business Support**Job ref**:243157**Post Date**:03. 04. 2024**Meet Our Recruiter**: **Courtney Roye**: - Consultant | Construction & Building Services- 0207 846 7622- **About the Role**: Role: Helpdesk...


  • Cambridge, Cambridgeshire, United Kingdom 1st Step Full time

    Role: Helpdesk Administrator Location: Cambridge, CB2 | Site Based, No WFH Start Date: 22/04/2024 End Date: 03/05/2024 Rate: £13.50p/h PAYE + Holiday Hours: 37.5 hrs p/w | Monday - Friday, 09:00 - 17:00 1st Step Solutions are working on behalf of a leading UK Construction Contractor that have a requirement for an Helpdesk Administrator to join them on a...


  • Cambridge, United Kingdom Reed Business Support Full time

    Tired of the antisocial hours of Retail and Hospitality ? Want a new work life Balance in 2023 ? If you have love a varied day and have strong multi-taskingability Superb opportunity for a Helpdesk Co-ordinator -Mon - Friday, Central Cambridge. Due to continued and sustained growth My 40 year established Market leading Central CambridgeClient, are looking...


  • Cambridge, United Kingdom Adecco UK Full time

    **Helpdesk Administrator required - scheduling maintenances! **(Right to Work in UK required) **Cambridge / Full-Time - £26,000 pa / Permanent / supporting in the Maintenance & Facilities.** **Your new place of work** - A recognised global commercial service offering first line support to clients. - You will be working alongside Account Managers and...


  • Cambridge, United Kingdom Adecco Full time

    **? We are looking for a Helpdesk Administrator to help in scheduling maintenances! ?** (Right to Work in UK required) You will be liaising with Electrical & Mechanical Engineers to schedule maintenance jobs across different sites. **Cambridge / Full-Time - £26,000 pa / Permanent / supporting in the Maintenance & Facilities.** **Your new place of work...


  • Cambridge, United Kingdom Bouygues Energies & Services Solutions Full time

    Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri. **The role**: - Reporting to the Administration Supervisor - Support the...


  • Cambridge, United Kingdom Resourcing Group Full time

    Title: Helpdesk Administrator Location: Cambridge Start Date: ASAP Pay Rate: £15.30 PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk Administrator to join their team on a Temporary basis in the Cambridge area with the opportunity to go permanent for the right person. Duties: First point of contact for all...

  • Helpdesk Co-ordinator

    Found in: beBee S GB - 3 weeks ago


    Cambridge, United Kingdom Atrium Recruitment Ltd Full time

    Atrium Recruitment presents an exciting opportunity with a well-established M&E Company for a proactive and meticulously organised Service Helpdesk Coordinator. In this role, you will play a vital part in ensuring smooth operations and exceptional service delivery to clients through comprehensive administrative support to the helpdesk service...


  • Cambridge, Cambridgeshire, United Kingdom CBRE Enterprise EMEA Full time

    12 MONTH FIXED TERM CONTRACT Purpose: This role will be part of the account based team and have support, training, access to the UK CBRE Integrated Laboratory Solutions group network. As Helpdesk Planner Co-Ordinator you, will be responsible for ensuring the planning and scheduling of all planned maintenance and reactive works for Huntingdon, Eye and...


  • Cambridge, United Kingdom Carbon60 Global Full time

    We are looking to hire a Help-desk Administrator for an industry leading Facilities Management company. This is an excellent opportunity to join an organisation with great training and development opportunities.**Role**: Help-desk Administrator **Pay Rate**: £15.50 Per Hour **Contract**: Temp (3 months) **Location**: Cambridge **Hours**:Monday to Friday (AM...

  • Helpdesk Supervisor

    Found in: Talent UK C2 - 1 week ago


    Cambridge, United Kingdom University of Cambridge Full time

    Your Responsibilities The University of Cambridge is seeking an experienced individual to supervise the Helpdesk Team within our Estates Division. The University and partnering maintenance contractor Equans have created this unique working model to ensure all retained personal are fully embedded into the Equans team, yet are retained via contracts or...

  • Site Administrator

    2 days ago


    Cambridge, United Kingdom Bouygues Energies & Services UK Full time

    **Site Administrator**: Bouygues Energies & Services Solutions - Cambridge - ATC Bouygues Energies & Services currently has an exciting opportunity for a Site Administrator to join our facilities team at Addenbrooke’s Treatment Centre in Cambridge. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri. **The role**: -...


  • Cambridge, United Kingdom Reed Business Support Full time

    Fabulous Facilities Assistant - Full time -12- 16 week contract - Central Cambridge. *Customer Service *Administrative Support *Safety and Security *Contract Management and Procurement You will provide an excellent, proactive Facilities service at in this front facing customer-focused role. *deliver the day to day operational FM services to colleagues...


  • Cambridge, United Kingdom Biocrucible Full time

    **About us** Biocrucible is a small biotechnology business with laboratories in Cambridge and Saffron Walden. We aim to develop proprietary molecular detection technologies deploying ultra-rapid isothermal nucleic acid amplification that enable near-patient and at-home testing for infectious disease or genetic indications. Biocrucible is part of the...

  • Administrator

    3 days ago


    Cambridge, United Kingdom McLaren Resourcing Full time

    1 Administrator required with Facilities Management experience to work at CB3 9LH Barton Road University of Cambridge from 08:00 to 16:30 Monday to Friday. Daily responsibilities include the following: - Raising subcontractor and supplier purchase orders in a timely manner and ensuring that purchase orders are updated when changes required. - Actioning all...


  • Cambridge, United Kingdom The One Group Full time

    I have just taken on an instruction for a highly appealing, hands-on Facilities Assistant role based in Cambridge! (They even have their own, subsided on-site canteen - trust me the food is delicious..). The company are incredibly enthusiastic regarding the development of their staff - they pride themselves on giving fantastic growth opportunities as well as...


  • Cambridge, United Kingdom University of Cambridge Full time

    Applications are invited for a full-time Administrative Assistant in the Faculty of History. The successful applicant will support undergraduate teaching in the Faculty of History. The role holder will work closely with the Director of Undergraduate Studies (DUGS), Deputy Faculty Manager (undergraduates and facilities) and the Undergraduate Administrators...


  • Cambridge, United Kingdom Eclectic Recruitment Full time

    Our client, located on the outskirts of Cambridge, with great transport links, is looking for an administrator to help with an office move. This role is temporary, part-time, with flexible working hours and hybrid-working. **Main responsibilities will include**: - Managing vendors, suppliers and contractors - Administrative tasks - Supporting both the HR...


  • Cambridge, United Kingdom Marshall Recruitment Full time

    Role Purpose: The Administrator Coordinator is responsible for implementing and managing workspace management systems to support daily operations at the Ray Dolby Centre. This role supports teaching, research activities, events, and industry collaborations by overseeing the department's booking system, event operations, and visitor management...

  • Administrator

    7 days ago


    Cambridge, United Kingdom The One Group Full time

    Joining this organisation in a supportive position as an Administrative Co-ordinator for the next 6 months on a salary of £21,000, you will gain exposure to various functions outside of pure administration including both HR and Finance making this a fantasticopportunity for an early career individual who is looking to build core experience but perhaps...