Helpdesk Administrator

3 weeks ago


Cambridge Cambridgeshire, United Kingdom 1st Step Full time

Role: Helpdesk Administrator
Location: Cambridge, CB2 | Site Based, No WFH
Start Date: 22/04/2024
End Date: 03/05/2024
Rate: £13.50p/h PAYE + Holiday
Hours: 37.5 hrs p/w | Monday - Friday, 09:00 - 17:00

1st Step Solutions are working on behalf of a leading UK Construction Contractor that have a requirement for an Helpdesk Administrator to join them on a month contract. This is a full time office based position and you will need to be DBS cleared.

Duties:
* Provide administration of the CAFM system to ensure we meet our contractual obligations including the management of job cards and production of reports to assist the On-Site Operations Team.
* Helping Subcontractors and Suppliers including dealing with electronic correspondence.
* Proactively liaise with Technical Staff, Supervisors, Managers and Building Users (as appropriate) to ensure accurate, relevant and timely communication is always maintained.
* Provide exemplar customer service to all internal and external stakeholders.
* Assist in the collating of and production of reports as required by Helpdesk and Helpdesk Manager including the Monthly Performance Report.
* Provide administrative support to Supervisory and Management staff across the contract, including but not limited to the following functions: H&S, Maintenance, Projects, Finance, Commercial, Quality and Compliance.

Skills/Experience:
* Ability to process a high-volume data input to a high level of accuracy
* Responds well to on the job demands and pressure in a fast-paced ever-changing environment
* Ability to understand and apply contractual standards to daily delivery.
* Ability to work alone and self-manage your workload with strong team player skills on joining a small team.
* Great customer service skills
* Previous facilities management experience is preferable #J-18808-Ljbffr

  • Cambridge, United Kingdom Bouygues Energies & Services Solutions Full time

    Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri. **The role**: - Reporting to the Administration Supervisor - Support the...


  • Cambridgeshire, United Kingdom Adecco Full time

    **Helpdesk Administrator in Cambridge!** **Right to Work in UK required.** **Full-Time - £26,000 pa / Permanent / supporting Maintenances & Facilities.** **Your new place of work ??** - A recognised global service offering first line support to clients. - You will be working alongside Account Managers and Engineers to schedule maintenance jobs across...


  • Cambridge, United Kingdom BOUYGUES Full time

    Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri. **The role**: - Reporting to the Administration Supervisor - Support the...


  • Cambridge, United Kingdom Adecco Full time

    **? We are looking for a Helpdesk Administrator to help in scheduling maintenances! ?** You will be liaising with Electrical & Mechanical Engineers to schedule maintenance jobs across different sites. **Cambridge / Full-Time - £26,000 pa / Permanent / supporting in the Maintenance & Facilities.** (Right to Work in UK required) **Your new place of work...


  • Cambridge, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Cambridge area on a full-time basis for a period of 2 months. **An Enhanced DBS on the Update Service is required for this role** **Purpose of Role**: To support the Estates Management in the provision of maintenance services with day-to-day activities which...


  • Cambridge, United Kingdom Skanska Full time

    **General information**: **City/town**: - Cambridge**Job field**: - Other Operations**External closing date**: - Friday, December 8, 2023**Type of contract**: - Permanent**ID**: - 3380**Description and requirements**: Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is...


  • Croydon, Cambridgeshire, United Kingdom Select Appointments Full time

    Are you a tech-savvy problem-solver, eager to navigate the exciting world of IT? This role is for a cross-platform IT support position at a renowned elite educational institution. Your core duty will be to contribute to the flawless operation of the IT network and systems. This includes hands-on support to staff, students, and other members of the community,...


  • Cambridgeshire, United Kingdom PSR Solutions Full time

    **Reception and Facilities Support** **Cambridge** **£25,000 - £27,000** Are you a personable individual with excellent administration and reception skills? Then we'd love to hear from you. We have a varied and exciting role within this established team. This is a Facilities Management support role where you will be able to utilise your excellent...


  • Cambridge, United Kingdom Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...


  • Cambridge, United Kingdom S2 Partnership Full time

    **Our Company** Join the S2 Partnership to be part of a highly successful business that delivers market-leading consultancy and software services within the commercial real-estate sector. **Job Brief** You will be working as part of our Software Operations Team, actively engaging in skilled technical support relating to our market-leading, property...

  • PPM Coordinator x2

    1 week ago


    Cambridge, United Kingdom University of Cambridge Full time

    The Role: To provide end to end support and administration for planned and reactive maintenance, statutory compliance and projects activities, including planning and scheduling of activities, administration of work orders, variable works, and projects quotations, commercial management of specialist sub-contractors and suppliers, processing of maintenance...


  • Croydon, Cambridgeshire, United Kingdom Select Appointments Full time

    Are you a tech-savvy problem-solver, eager to navigate the exciting world of IT? Do you have a passion for improving systems and contributing to a dynamic team? If your answer is a resounding "yes", then my client could be looking for someone just like you! This role is for a cross-platform IT support position at a renowned elite educational institution....


  • Croydon, Cambridgeshire, United Kingdom Natterbox Limited Full time

    This role is the first interface into Natterbox Support and is critical to ensuring customers receive the most timely response and resolution to their issue. You will be providing technical support, administration and user education for all Partners and Customers of Natterbox. The position requires an excellent ability to multi-task, problem solve and...