Branch Administrator

2 months ago

Eastbourne, United Kingdom Oakfield Estate Agents Full time

We have an exciting opportunity for a bright, motivated, and ambitious individual to join our already high performing team of highly driven and dynamic individuals who are passionate about their job and relentless in their pursuit of setting the industry standards of customer service.

In a nutshell as a **Branch Administrator**, you will work closely with the Sales and Lettings teams to ensure smooth day to day running of the office using your own initiative and being pro-active in resolving problems. You will answer inbound calls and meet and greet Clients coming into the office, and will strive to provide knowledgeable, efficient responses to queries, always striving to provide a first-class customer service.

You will work in a vibrant and supportive team who will provide continuous development to help you perform at your best.

Our people are the heart and soul of our success, we'll coach you and help unlock your true potential, giving you amazing training opportunities to build and grow your career.

**Amazing fact - 100% of our managers worked their way up internally.**

**DAY TO DAY**

**What you'll do**
- Create new property particulars.
- Complete property advert health checks.
- Raise invoices and monitor income.
- Confirm daily appointments and organise the diary.
- Plus many other responsibilities in this varied role where no two days are the same.

**ABOUT US**

At Oakfield we hire brilliant people who are passionate about their job and in return we strive to create a positive and rewarding working environment where people feel valued and productive.

Over the past 25 years we have built a strong operational infrastructure that enables our team to achieve the highest standards in delivering an exceptional service to our customers. In addition our market-leading technology empowers the team to provide the best customer experience possible.

**What We Offer**
- Salary between £18,000 - £22’000 (depending upon experience) with additional financial bonuses and incentives.
- A great working environment with a supportive management team.
- Continuous mentoring and development through our in-house training program.
- External training courses.
- Excellent career development and progression opportunities.
- Private Medical Insurance.
- Fun social and team building events.

**ABOUT YOU**
- Do you love working as part of a team, all with the same goal to succeed?_
- Are you a proud brand ambassador who places the customer at the heart of your focus?_
- Are you naturally organised and take ownership for fixing problems at source?_
- Do you have an eye for attention to detail and the ability to multi-task?_

If you answered yes, then this could be the role for you.

**You will need**
- A fantastic phone manner, confidence in picking up the phone and dealing with customers.
- An outstanding level of writing skills and an excellent command of the English language.
- A drive to go that extra mile to provide an excellent customer experience every time.
- An ambitious and working attitude.

If this sounds like you, and you are looking to play an integral part of a growing business we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£25,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 05/03/2023

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