Benefits Onboarding Coordinator
6 months ago
**Our Mission**:
The way companies reward their people today is broken - it's a rigid, one-size-fits-all approach that hasn't evolved to meet the demands of the modern workforce. How we work is changing, but compensation - salary, bonus, equity, benefits - has been stuck in the same place for decades. Ben is changing that, starting with employee benefits. Our mission is to **make benefits and pay work for everyone, everywhere.**
**Your Mission**:
As our first Benefits Onboarding Coordinator at Ben you will be supporting the successful onboarding of benefits providers as a key part of our customer implementation journey. This role will be a great opportunity for you if you have previous experience in an administrative or back-office operational role, looking to specialise within the employee benefits space. We will offer on-the-job training to help you develop your benefits knowledge, whilst you get hands-on managing benefit onboarding projects.
**Things you will be working on**:
- Project manage the on boarding of new benefit providers to the Ben platform as part of our customer implementation process, in a timely and methodical manner
- Work with the Partnerships team to determine if new providers for each project require fulfilment and warrant a partnership agreement
- Adding any new provider details into our internal database (airtable)
- Populating key benefit onboarding documentation, through liaising with clients, insurers, brokers and 3rd party benefit providers to understand data and enrollment requirements
- Establishing contact with local brokers or clients to establish how the certain benefit products work to inform how we configure them within the Ben platform
- Liaising with Marketplace & Operations teams to ensure if we are able to fulfil benefits in line with customer requirements
- Managing tasks within each onboarding project and monitoring timelines & milestones; maintaining strong and consistent relationships with Sales and Implementation to ensure timely project delivery
**You will love this role if you have**:
- Experience in an administrative or operational role. You will be able to demonstrate where you have had to juggle multiple tasks/initiatives at the same time and demonstrated strong organisational skills
- Strong attention to detail, with the ability to ask questions to ensure you have all the information you require
- Methodical in approach and diligent in how you follow processes and complete tasks in a timely way
- Inquisitive and happy to go outside of your comfort zone to solve problems
- Motivated to build expertise in the employee benefits space
**Diversity and Culture at Ben**:
Our culture is **ever-evolving** and is **defined by our people**. We don’t hire clones, **we hire individuals.**
- We celebrate **diversity**
- We **listen** to our people
- We work **autonomously**
- and..._
- We have **fun**
**Our BENefits**:
- (... It's all in the name _)_
**Competitive** base salary and **equity,** so you own what you build
**£100 monthly personal Ben Balance**: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee This allowance will **increase by £50 for each year of service until you reach £250**
**£500 annual Learning & Personal Development Ben Balance**:plus 3 days paid study leave a year to support you with your professional development
**£500 work from home set up allowance**, which you can put towards your home office
**Weekly lunch provided in office **so you can spend quality time with the team over some tasty food
**28 days of holidays** a year (plus bank holidays, which you have the option of **swapping for days of celebration that are significant to you**)
**...and** an option to **buy or sell 5 days per year**. Also, your holiday entitlement will **increase to 30 days at your 3rd year of service**
**Enhanced parental leave **and **workplace nursery scheme **to support with the cost of childcare in a nursery setting
**Comprehensive and tailored mental health support **through a leading provider
Access to a **Gympass membership**
**Comprehensive** **Private Medical Insurance**
**Team activities**:we have quarterly team social budgets to support spending time together and we frequently organise company wide events
**Flexible working -** we're serious about life/work balance
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