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Salesforce Client Relations Apprentice
3 months ago
**About the company**:
Man Group is a global, technology-empowered active investment management firm focused on delivering alpha and portfolio solutions for clients. Headquartered in London, we manage $161.2 billion* and operate across multiple offices globally.
Their clients and the millions of retirees and savers they represent are at the heart of everything they do. They form deep and long-lasting relationships and create tailored solutions to help meet their unique needs.
**About the role**:
The team’s mission statement is to build, develop, and grow an industry leading Client Relations team working in partnership with sales to manage, maintain and strengthen their day-to-day relationship with clients.
The successful applicant will be joining as an Analyst within the EMEA Client Relations team, a team of 8 based in London and will report into the Deputy Global Head of Client Relations.
**Main Responsibilities**:
- Support the coordination of client meetings and assist with operational due diligence meetings.
- Communicate and provide support to sales teams on new products, changes to product range etc.
- Record and maintaining prospects, product interests and opportunities in Salesforce.
- Interact effectively with Sales Management, Legal, Compliance, Risk, Operations etc. to resolve operational and product queries.
- Correct allocation of all inflows for sales teams and intermediaries.
- Input as required for all projects impacting sales teams.
- Help with the distribution of communications, marketing, and organising client events.
- Assist with the implementation of new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform agreements etc.)
- Contribute to bespoke reporting arrangements.
- Be involved with the client onboarding through provision of fund dealing documentation and providing support for complex investor transactions.
- Help with the management of trades for funds that have soft closed.
**Entry Requirements**:
- You’ll need to attend an online interview with our Talent Team and pass initial assessments in maths and English once you have completed your registration.
- You will need to be within a commutable distance to the office location listed.
**Skills**:
- Strong relationship skills.
- Excellent written and verbal communication skills.
- Ability to develop strong-working relationships with stakeholders across the firm and embrace engaging with these individuals.
- Effective time management and organisational skills
- Team-oriented mind-set to support your colleagues, as well as working independently.
- Microsoft Office skills (PowerPoint, Word and Excel).
**Additional Benefits include**:
- Access to LDN's Apprentice Community
- LDN Personal Development Opportunities
- LDN Social Events
- LDN Apprentice of the Month Prizes
- Excellent Career Progression
- Access to Student Discount
**Job Types**: Full-time, Apprenticeship
Pay: £25,000.00 per year
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: MAN004
Expected start date: 30/09/2024
