Women's Centre Co-ordinator Idva
5 months ago
**Closing Date: Midday 18/04/24**
**Location: Essex**
**FTC contract for 24 months**
**Salary: £ 24,548 to £ 27,130** depending on experience
**Report to**: Assistant Director of Operations
**Responsible for**: No staff but may oversee work of volunteers or placements
**About Us**
At Safer Places our team is our most important resource and asset. Having a highly competent survivor focused, experienced and resourceful team is key to delivering a high-quality service. We are committed to supporting our staff and to providing continued professional development and offer an excellent range of training and qualification packages.
**Key Responsibilities**:
**Corporate**
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
**Main Tasks Women’s centre operations**
1. Oversee the day-to-day running of the Women’ Centre to provide a safe, welcoming space for everyone using the Centre.
2. Coordinate the room rota to ensure adequate of provision at all times.
3. Plan and manage programme of workshops and activities providing practical support, wellbeing and empowerment for women attending the Centre (both in person and online), in collaboration with clients, other Safer Places staff/teams, volunteers and external facilitators. 4. To work with Safer Places staff to empower women/clients to facilitate survivor women’s groups.
5. To confidently facilitate client programme work as indicated by the need of clients including Triple R and Empower and Embrace groups
6. Manage the online diary of appointments and activities.
7. Conduct and approve risk assessments for activities as required.
8. Develop, improve and ensure adherence to processes for managing aspects of running the Centre, including facilities and equipment, refreshments, etc
9. Promote a trauma-informed environment and approach to dealing with any issues arising at the Women’s Centre
10. To support clients to improve their resilience and prospects by encouraging engagement with the various programmes and opportunities offered within the centre such as specialist programmes for people who have experienced domestic abuse (triple R), improving numeracy and literacy, ESOL, Employability and other programmes provided in house or by other community partners.
**Managing caseload and clients**
1. To accept referrals allocated or directly referred within the Women’s Centre and commence an initial need and risk assessment with the client within the specified timescales initiating plans to manage and address risks, needs and immediate safety
2. Managing own case load, plan and deliver trauma informed support to clients in line with a structured plan driven by the risks posed to the client and their needs and preferences. Ensure this is regularly reviewed with the client and line manager to ensure it always reflects their current situation and priorities across the caseload as a whole
3. To ensure clients have in place, and continuously review with them and the line manager, robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises.
4. Ensure that all clients receive professional, evidence based, trauma informed specialist domestic abuse support to enable them to understand and recover from their experience of domestic or sexual abuse and that this is delivered in a professional manner with all mandated tools completed and excellent, full, contemporaneous, dated and signed records maintained.
5. To work closely with external partner agencies, advocating on behalf of the client to meet their individual support needs in particular where those needs are specialist e.g. Mental Health, Substance Misuse, Legal etc and signposting and supporting clients to access the community based services. Ensure excellent professional relationships are forged and maintained with both the clients and agencies.
6. To ensure you work in close partnerships with other professionals and organisations in the locality effectively integrating with their services where this enables us to better reach visible and hidden clients.
7. To ensure that all safeguarding measures are delivered in respect of the client and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of safeguarding vulnerable adults and children.
8. Ensure that all monitoring information is delivered on time and KPI’s are met.
9. Working as part of a team to take responsibility and fulfil whatever role is allocated to you by your line manager, including ensuring all handovers are up to date and in place and all welfare checks are completed on a face
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