Service Desk Analyst

**Service Desk Analyst/Helpdesk Analyst/1st line/1st level support - Hybrid working (2 days from home)** **Due to my clients continued growth and success they are looking to recruit 2 new people into the Service Desk** - Managing service desk tickets from the business to ensure that the appropriate level of IT support is provided. - Ensure that all...

IT Service Desk Analyst Chorley - Hybrid Remote £23,000 - £25,000 + 25 Days Holiday + Annual Bonuses + 6% Pension + Progression + Training This is an amazing opportunity for someone from an IT/Helpdesk background to join a globally recognised family-owned business in a role with realistic progression into 2nd /3rd line and the opportunity to expand your...

Service Desk Operative - Is driven by passion and enthusiasm. - Excels in providing top-tier service, upholding a professional demeanor at all times. - Demonstrates a commitment to adhering to Mitie's policies, processes, and procedures. **As a Service Desk Operator, your key responsibilities will include**: - Efficiently managing the flow of incoming...

Job Title: Service Desk LeadWe are seeking a seasoned IT professional to fill the role of Service Desk Lead at Henderson Scott UK. This is an exciting opportunity for an experienced IT leader to join our team and take charge of our Managed Service support desk.In this position, you will oversee the delivery of exceptional customer experiences, ensuring that...

About the JobWe are looking for an experienced Service Desk Director to join our team at Henderson Scott. The successful candidate will be responsible for leading our Managed Service support desk and ensuring that our customers receive exceptional service.The salary range for this position is £50-55K per annum.ResponsibilitiesLead a team of technical...

_**Job Title: Service Desk Administrator - (MSP)**_ - **Job Type: Permanent **_ - **Salary: £22k-£26k**_ - **Location: Chorley**_ As a competent Service Desk Administrator, you will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and...

Henderson Scott seeks a seasoned Service Desk Team Lead to join our Managed Service support desk team. In this role, you will be responsible for leading a high-performing team, ensuring they deliver exceptional customer experiences and meet or exceed service level agreements.Key Responsibilities• Manage a service desk team, focusing on timely issue...

IT Support Analyst required by our client, to be responsible for overseeing the operational support of their main operating system and to maximise the client’s usage of the operating system to meet customer needs in the most efficient and cost effectivemanner. Our client is based in Preston/Chorley region and offers a hybrid working environment, but you...

**Technical Service Des Engineer - £28K- Chorley** **Role: Technical Service Desk Engineer** **Salary: £22K-£28K** **Location: Chorley** My client who are a global leading telematics and vehicle security business with offices in Canada, Dubai, Florida and Boston are looking for a Technical Service Desk Engineer to join their team on a permanent...

**Title** Service Desk Agent **Location** Chorley **Salary** Up to £23,000 Every Cylinder is recruiting for a Customer Service Advisor to join our partner based in Chorley. Our partner is a well-established IT Managed Service Provider looking to grow its customer service team. This role is a fantastic opportunity for someone with good customer...

Application Support Analyst required by our client, to be responsible for overseeing the operational support of the their main operating system (**ProVision** - **full on the job training provided**) and to maximise the client’s usage of ProVision to meet customer needs in the most efficient and cost effective manner. Our client is based in...

We are looking for a fixed term Service desk Supervisor to join our team. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a Helpdesk Operator you would be responsible for managing the flow of requests received, to ensure a continuous and efficient...

**Service Desk Manager UK**: A Key Role in Customer SatisfactionCegedim e-business UK is seeking an experienced Service Desk Manager UK to oversee our technical support team and ensure that our customers receive the highest level of service.Key Responsibilities:Lead a team of technical support technicians and coach them to improve their skills and...

About the Job: Henderson Scott Careers requires an experienced Service Desk Operations Manager to lead its Managed Service support team. The successful candidate will oversee daily operations, ensure high-quality service delivery, and maintain excellent customer relationships.Responsibilities: • Supervise 1st, 2nd & 3rd line engineers to deliver top-notch...

We are delighted to be recruiting for an **IT Trainee Support Technician**to join a very busy proactive support desk team, supporting their external software user customers, dealing with support inquiries from pharmacist users of their software. Full training and support is provided. The role will be conducted from their office in Chorley. **Main Duties &...

We are recruiting for an Application Support Manager to join our team in Chorley. This role involves leading a team of 8 technical support engineers, implementing new processes, and ensuring exceptional customer satisfaction. The successful candidate will have a proven track record of managing technical support teams, excellent technical skills, and a deep...

About the JobWe are looking for a highly skilled Technical Helpdesk Analyst to join our elite team.In this role, you will be responsible for providing expert-level support to customers across various technical areas, including Windows and Office software.You will work closely with cross-functional teams to resolve complex technical issues and ensure that our...

ORCA IT LTD is seeking a Help Desk Team Lead to join its expanding IT MSP. The successful candidate will work from a modern, open-plan office and be responsible for leading a team of technical support specialists. You will have the opportunity to work on a wide range of projects, from monitoring and maintaining systems and networks to supporting updates...

Experienced IT Analyst required with a broad technical background, responsible for day-to-day IT management and supporting the Head of IT during a time of considerable change for our financial services client. You will support changes and implement tactical initiatives to the infrastructure and applications on an as-need basis, to help maximise usage of...

IT Support Analyst - Chorley. Our client based in Lancashire is currently looking for an IT Support Analyst. You will be working for a growing company that will offer excellent career development. **Responsibilities**: - Perform remote/onsite support, including installing and upgrading software and hardware components where necessary, following the...