Service Desk Supervisor

Understand the deduction factors across the PFI portfolio of contracts, and offer advice, insight and guidance to Operatives, to help limit risk of financial deductions. - Conduct monitoring of live work logged, highlighting areas of concern, addressing this with the team in an appropriate manner. - Propose and implement new initiatives to improve...

**Service Desk Analyst/Helpdesk Analyst/1st line/1st level support - Hybrid working (2 days from home)** **Due to my clients continued growth and success they are looking to recruit 2 new people into the Service Desk** - Managing service desk tickets from the business to ensure that the appropriate level of IT support is provided. - Ensure that all...

Job Description Service Desk Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery ...

Job DescriptionService Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure...

Service Desk Operative - Is driven by passion and enthusiasm. - Excels in providing top-tier service, upholding a professional demeanor at all times. - Demonstrates a commitment to adhering to Mitie's policies, processes, and procedures. **As a Service Desk Operator, your key responsibilities will include**: - Efficiently managing the flow of incoming...

Service Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure our support...

Job Title: Service Desk LeadWe are seeking a seasoned IT professional to fill the role of Service Desk Lead at Henderson Scott UK. This is an exciting opportunity for an experienced IT leader to join our team and take charge of our Managed Service support desk.In this position, you will oversee the delivery of exceptional customer experiences, ensuring that...

About the JobWe are looking for an experienced Service Desk Director to join our team at Henderson Scott. The successful candidate will be responsible for leading our Managed Service support desk and ensuring that our customers receive exceptional service.The salary range for this position is £50-55K per annum.ResponsibilitiesLead a team of technical...

_**Job Title: Service Desk Administrator - (MSP)**_ - **Job Type: Permanent **_ - **Salary: £22k-£26k**_ - **Location: Chorley**_ As a competent Service Desk Administrator, you will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and...

Henderson Scott seeks a seasoned Service Desk Team Lead to join our Managed Service support desk team. In this role, you will be responsible for leading a high-performing team, ensuring they deliver exceptional customer experiences and meet or exceed service level agreements.Key Responsibilities• Manage a service desk team, focusing on timely issue...

Service Desk Analyst (Application Support) required by our client, to be responsible for overseeing the operational support of their main operating system and to maximise the client’s usage of the operating system to meet customer needs in the most efficientand cost effective manner. Our client is based in Preston/Chorley region and offers a hybrid...

About the RoleThe Technical Service Desk Specialist will play a crucial part in delivering exceptional customer experience by providing prompt and effective technical support to clients via various communication channels. With a strong focus on problem-solving and excellent communication skills, you will contribute to the smooth operation of our Service Desk...

IT Service Desk Analyst Chorley - Hybrid Remote £23,000 - £25,000 + 25 Days Holiday + Annual Bonuses + 6% Pension + Progression + Training This is an amazing opportunity for someone from an IT/Helpdesk background to join a globally recognised family-owned business in a role with realistic progression into 2nd /3rd line and the opportunity to expand your...

**Title** Service Desk Agent **Location** Chorley **Salary** Up to £23,000 Every Cylinder is recruiting for a Customer Service Advisor to join our partner based in Chorley. Our partner is a well-established IT Managed Service Provider looking to grow its customer service team. This role is a fantastic opportunity for someone with good customer...

**Service Desk Manager UK**: A Key Role in Customer SatisfactionCegedim e-business UK is seeking an experienced Service Desk Manager UK to oversee our technical support team and ensure that our customers receive the highest level of service.Key Responsibilities:Lead a team of technical support technicians and coach them to improve their skills and...

**Job Overview** **Contract Type**: Permanent **Hours**: 40 hours per week **Salary**: £20,600 per year In your new role as a Service Desk Operative, you will manage requests sent to the contract specific mailboxes and via phone call, for both internal and external Clients. You will log the requests on our bespoke CAFM system, ensuring they are dealt with...

About the Job: Henderson Scott Careers requires an experienced Service Desk Operations Manager to lead its Managed Service support team. The successful candidate will oversee daily operations, ensure high-quality service delivery, and maintain excellent customer relationships.Responsibilities: • Supervise 1st, 2nd & 3rd line engineers to deliver top-notch...

We are delighted to be recruiting for an **IT Trainee Support Technician**to join a very busy proactive support desk team, supporting their external software user customers, dealing with support inquiries from pharmacist users of their software. Full training and support is provided. The role will be conducted from their office in Chorley. **Main Duties &...

Site supervisor required for a primary school in Coppull Split shift, Monday to Friday, 6.15am - 9.15am and 3.30pm - 6.30pm £10.00 per hour 39 term time weeks and 7 weeks closure Responsible for opening / locking school, various checks such as fire alarm, water etc, light maintenance, grounds maintenance and cleaning Applicants must have previous...

We are recruiting for an Application Support Manager to join our team in Chorley. This role involves leading a team of 8 technical support engineers, implementing new processes, and ensuring exceptional customer satisfaction. The successful candidate will have a proven track record of managing technical support teams, excellent technical skills, and a deep...