Technical Support Analyst
3 days ago
**Technical Service Des Engineer
- £28K- Chorley**
**Role: Technical Service Desk Engineer**
**Salary: £22K-£28K**
**Location: Chorley**
My client who are a global leading telematics and vehicle security business with offices in Canada, Dubai, Florida and Boston are looking for a Technical Service Desk Engineer to join their team on a permanent basis.
My client work with bespoke software so are looking for any technically minded individuals to join their team. A week of extensive training will be provided on the technologies which they use.
Recent success stories of their technical support analysts include migrating to Canada for project management roles and engineers moving to their software development team in their Chorley office.
**Day to Day**:
- Working on the service desk
- Answering support calls
- Allocating tickets to engineer
- Learning bespoke software and new technologies
- Telecommunications background
- 1st line support engineer
- 2nd Line support engineer
- Office 365/Active Directory/ Exchange/ Sharepoint
- Hardware trouble shooting
- Software trouble shooting
**Benefits**:
- 25 Days Holiday + Bank
- Insane progression
- Extensive training
- Pension contribution
Interviews will be conducted this week
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