Customer Care Invoice Administrator
5 months ago
We have a fantastic **Administrator **job within the Customer Care invoice team at Stannah. We are looking for a** Customer Care Invoice Administrator **to join the team on a fixed term basis.
As an Administrator, you will assist in the provision of a pre and post installation customer support service, including invoicing. You will deal with our Business to Business (B2B) customers, including Local Authority in the Public Sector. This involves liaising with customers regarding requests for recycling of stairlifts, carpet replacements, removals and cancellations of orders.
Ideally, we are looking for an administrator with who has previous experience in admin job within a customer service team. We are looking for an individual with excellent communication skills. You will be able to demonstrate you can liaise with all types of customer. You might have had a customer service job, within a team environment.
This is a fixed term job for 12 months to support the team and business. We offer a great working environment, and opportunities for development. The role allows some working from home working hybrid.
**Responsibilities**:
- Deal with customer enquiries
- Escalate enquires for resolution
- Help with Stairlift recycling requests, replacements, removals and cancellations of orders.
- Check accuracy of orders and raise invoices for Local Authorities
- Complete Local Authority detail sheets
- Manage credit control logs ensuring that investigations are made without delay.
**Requirements**:
- A good standard of English and Maths at GCSE or equivalent level
- NVQ Customer Service or Business Admin (desirable)
**Company Information**:
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community
**Benefits Include**:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Free parking
alljobs
-
Customer Service Administrator
5 months ago
Andover, United Kingdom Stannah Full time**Administrator Job Andover Join the Stannah Team!** We have a great opportunity for a Customer Service Administrator to join the Operations department, supporting our Platform Lifts and Microlifts division at Stannah. This is a full-time office based permanent role. In this Administrator job, you will be joining a team that is customer-focused, providing...
-
Care Home Administrator
5 months ago
Andover, United Kingdom Coate Water Care Co. Ltd Full time**Job description** Care Home Administration 9am-5pm -Monday - Friday £13.20ph - 40 hours per week. Coate Water Care are seeking an Administration Assistant to support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you’ll...
-
Customer Support Data Entry Administrator
5 months ago
Andover, United Kingdom Stannah Full timeWe are recruiting for a **Customer Support Administrator** to work within our Stairlifts Division supporting UK and overseas distributors. This is a 12 months fixed term contract. The **Customer Support Administrator **position will be based in Andover, Hampshire on the Portway Industrial Estate. We are looking for an** Administrator** who has strong...
-
Administrator
5 months ago
Andover, United Kingdom Pertemps Network Group Full time**Administrator**: - 365204044**£21,000 - £23,000 Per Annum** - Full Time**Permanent** **Andover, Hampshire** **Administration** **Job Description**: - Administrator - Pertemps are currently recruiting for an Office Administrator to join a manufacturing business based in Andover. This is a full time, permanent position.**Responsibilities**: - Receive...
-
Logistics Administrator
6 months ago
Andover, United Kingdom Sackville-West Moving & Storing Full timeSackville-West Moving & Storing is an expanding Logistics company in the Art and Antiques Industry. We are seeking a Logistics Administrator to join our office team to help with increased demand for Auction House collections and deliveries, and postage and shipping requests. On the job training will be provided and for the right person, progression as a...
-
Sales Ledger Administrator and Customer Service
6 months ago
Andover, United Kingdom Trade Base Direct Limited Full time**Duties** As a Acconts Administrator and Customer Services Agent, you will be responsible for the following: - Providing exceptional customer service by addressing inquiries and resolving issues promptly - generally around their account transactions (ie: invoices, payments) - Handling sales inquiries and processing orders efficiently - Utilizing Sage 200...
-
Administrator
5 months ago
Andover, United Kingdom Omni RMS Full time**Part-Time Administrator** **Permanent, Full Time** **Salary: £15,000** **Hours: 24 hours (3 days a week - must include Thurs & Fri)** **Location: Denison Barracks, Hermitage, RG18 9TP** Our client are recruiting for an Administrator as part of a new Defence contract based at the Army Barracks in Hermitage. The Administrator will provide a variety of...
-
Accounts and Administrative Assistant
5 months ago
Andover, United Kingdom Sackville-West Moving & Storing Full time**Accounts and Administrative Assistant** **Job description**: This is a full-time position, working an 8-hour shift, Monday - Friday 8.30am to 5pm. The daily tasks involved will include (but not exclusive to) the following: - Preparing and sending sales invoices. - Updating and compiling monthly storage invoices. - Recording and reporting daily sales...
-
Administrator
5 months ago
Andover, United Kingdom Stannah Full timeWe have a new opportunity for an **Administrator **to join the** manufacturing** team at Stannah. This is a new position based within the Stannah factory, which is on East Portway, **Andover**. The role is fixed term for** 12 months**, to meet the needs of the business. Stannah is currently undergoing a period of growth and new system implementation. It is...
-
Purchase & Sales Ledger Administrator
6 months ago
Andover, United Kingdom Gi Group Full time**Part Time**: **Temporary**: - We are currently looking for a Purchase & Sales Ledger Administrator for our client, who has been established for over 25 years. You will be assisting in managing day-to-day financial operations for the business. This will initially be a temporary position, but may lead to permanent employment. - They are based on the...
-
Automotive Sales Administrator
4 weeks ago
Andover, Hampshire, United Kingdom Perfect Placement Full timeJob Title: Automotive Sales AdministratorWe are seeking an experienced Automotive Sales Administrator to join our team at Perfect Placement. The successful candidate will be responsible for providing administrative support to our sales team, ensuring the smooth operation of our motor trade business.Key Responsibilities:Providing administrative support to the...
-
Finance Administrator
5 months ago
Andover, United Kingdom Simplyhealth Full time**Finance Administrator** **10month FTC** **Andover, Head Office** **£21,750 + Bonus + Car allowance*+ £600 flex bens pot + Pension + Healthplan + 36 days holiday + hybrid working** Are you passionate about making a positive impact on people’s lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK?...
-
Customer Service Administrator
6 months ago
Andover, United Kingdom Elis Full time**Introduction**: **Elis is an international multi service provider, offering têxtile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.** Our rental maintenance model supports our...
-
Despatch Administrator
5 days ago
andover, United Kingdom Irecruit4 Full timeiRecruit4 are hiring for a Despatch Administrator to join our client, a leading UK distributor based in Andover. This position offers great benefits, full training and opportunities for further development in a supportive environment.Benefits for the Despatch Administrator:£12.50 per hour.Monday to Friday, with no weekend work.8:30 AM 5:00 PM.Full training...
-
Care Support Worker
2 weeks ago
Andover, Hampshire, United Kingdom Cera Care Full timeCera Care is currently seeking highly compassionate and dedicated individuals to join our team as a Care Support Worker in Andover and surrounding areas.As a Care Support Worker, you will play a vital role in providing exceptional care and support to our clients, enabling them to live independently and maintain their dignity.Key responsibilities may include...
-
Care Support Worker
4 weeks ago
Andover, Hampshire, United Kingdom Cera Care Full timeDiscover a rewarding career at Cera Care as a Care Assistant in a supportive environment.The role involves assisting with personal care, including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks.As a Care Assistant, you will provide companionship, reassurance, and joy to the...
-
Care Support Worker
4 weeks ago
Andover, Hampshire, United Kingdom Cera Care Full timeDiscover a rewarding career at Cera Care as a Care Assistant in a supportive environment.The role involves assisting with personal care, including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks.As a Care Assistant, you will provide companionship, reassurance, and joy to the...
-
Administrative Assistant
1 week ago
Andover, United Kingdom Ramsay Health Care Full timeJob DescriptionAdministrative AssistantLocation: New Hall Hospital, SalisburyHours: 37.5 hours per week, Full-timeSalary: Depending on experience + BenefitsSummary:New Hall Hospital is one of Wiltshire's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. Situated in 14 acres of quiet,...
-
Care Assistant
2 months ago
Andover, United Kingdom Cera Care Full timeDiscover a rewarding career at Apex Prime Care as a Care Assistant in Andover and surrounding areas. The stated rate of pay is for Care Assistants with a driving licence and own vehicle and includes mileage and travel time in the hourly rate. Those on walking rota's will receive an adjusted pay rate. We're recruiting part-time and full-time care...
-
Field Administrator
5 months ago
Andover, United Kingdom Correct Contract Services Ltd Full timeAre you ready to embark on a fulfilling career journey where your organisational skills and dedication shine? Look no further! We're thrilled to extend an invitation to talented individuals to join our dynamic team at CCS Limited. **Key Responsibilities**: Provides administrative support to the Office & Field teams by undertaking clerical tasks outlined...