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Customer Service Administrator

4 months ago

BurtonOnTrent, United Kingdom SF Group Full time

SF Recruitment is currently recruiting for a Customer Service Administrator for an excellent client of ours based in Burton. This is a great role, offering a lot of variety and also joining a lovely team The role will be full-time, working Monday to Friday in the office, 9-5pm. There is free parking on site.

This role is a key role for the business, being first point of contact and putting the customer first at all times. The company have long-standing, repeat customers and so although its a smaller team, it's really important to ensure an end to end smooth process for all customers.

Typical duties will include:

- Processing orders on our in-house management system
- Liaising with customer's regarding deliveries and scheduling of orders
- Updating customer stock sheets
- Arranging call offs from stock
- Communicating with the Production Team and Account Managers
- Organising proofing and following the process through to the final printed product
- Occasional face to face meetings with customers
- General filing within the department