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Customer Service Administrator

2 months ago

Burtonontrent, United Kingdom Pertemps Burton Commercial Full time
PERTEMPS ARE LOOKING FOR A COMMITTED CANDIDATE TO JOIN ONE OF OUR SUCCESSFUL CLIENTS WHO ARE SEEKING AN EXPERIENCED CUSTOMER SERVICE ADMINISTRATOR
Benefits to include :-
Full-time hours: 9 am to 5 pm.
Competitive salary: 25,000 to 28,000 per annum depending on experience.

As a Customer Service Administrator you will be be responsible in processing purchase and sales orders and raising all necessary documentation associated with this. You will also Liaise with customers, suppliers, and the sales team. Internal liaison with the logistics and accounts department to ensure that customer needs are met.

  • Providing sales and administrative support to the Sales Team, involving efficient handling of top and confidential documents
  • Communicating with the Sales Team for status of orders and aiding with the overall efficiency of the team
  • Preparing monthly, weekly, or daily sales analysis and reports
  • Internal stock control, to liaise with the warehouses and logistics/admin assistants to ensure that all stock levels are correct and accounted for.
  • Preparation of end of month reports for submitting to management team.
  • To process delivery requests for our customers throughout the UK and overseas.
  • Receiving and checking documents and releasing materials in connection with imports and exports for the company.
  • Liaising with warehouses, shipping lines and suppliers regarding all aspects of imports and exports.
  • Liaising with senior sales team, preparation of quotes, costings, problem solving and assisting internal and external staff.
Key Skills
  • Excellent polite and persuasive communication skills.
  • Passionate, hard worker and well organised with power to prioritise and multitask.
  • Be ambitious with the desire to understand the business and assist in its growth.
  • Be flexible and having the ability to use their initiative.
  • Computer skills which include knowledge of Excel and Word.


If this sounds like the perfect role for you click apply now for an immediate review.