Receptionist/ Guest Services Assistant

6 months ago


Solihull, United Kingdom Arthrex Ltd Full time

**Company Overview**:
Arthrex is a fast-growing Medical Device company in the Healthcare sector, specialising in the world of Sports Medicine but busy disrupting multiple other areas including Distal Extremities, Biologics and Theatre Capital.

Our driving force for the organisation is clear and simple and it is our culture that drives our success; Enjoy what you do, doing exceptional work; thrive on great teamwork and trust one another, make a positive impact on those around you; and never stop learning. We are continuously growing, and we are always on the lookout for driven and positive people to join our team.

At Arthrex we are looking for that extra edge, a positive and never be defeated attitude, and a driving passion to succeed and bring that extra something to all that you do. Although it is very hard to define, if you have it, you’ll know that this is you, as will we. This is just the start of a great journey we are continually growing and have new roles across the business that need passionate individuals to really drive them into life.

**The Job**:
The main purpose of this role is to manage reception services, along with collaborating with the hospitality team to deliver a great guest experience and maintaining exceptional levels of customer service in all areas.

The individual will be responsible for providing a friendly, welcoming, and efficient services to all guests, visitors, and site colleagues, in line with the company vision and values.

An eye for detail, peripheral awareness, and a 5-star “customer experience” will be a minimum standard.

All areas of the operation, from food & beverage, reception services, event liaison and collaboration with the wider client team, must be undertaken with professionalism and articulated clearly.

**Duties and Responsibilities**:

- Reception & Guest Services, providing a first-class professional front of house service.
- First point of contact to all customers, visitors and staff.
- Issuing visitor passes and ensuring all guests, contractors and staff are signed in and out.
- Maintaining front of house facilities to a high standard.
- Work alongside other members of staff to ensure the smooth day to day running of the facility.
- Assisting with beverages where necessary, during busy periods.

**General requirements**:

- Front of house and reception experience preferred, but not essential.
- Competency in using Microsoft packages, including PowerPoint, Excel and Word.
- Well organised with the ability to multitask, work under pressure whilst maintaining a high level of accuracy and quality of work.
- Excellent team player.
- Smart appearance, have a pleasant manner and a confident people person.

**Working Arrangements**:
27.5 hours per week, working Monday to Friday alternate shifts each week 7:30 - 13:00 and 12:30 - 18:00, flexibility required.

**Compensation and Benefits**:
Competitive salary based on level of experience. 25 days annual leave plus 8 Bank Holidays, Contributory Pension scheme, Medical cash back plan, Group income protection and Life Assurance.

All qualified applicants will receive consideration for employment regardless of race, religion, age, sex, sexual orientation, gender identity, national origin, disability and any other protected characteristics under the Equality Act 2010.

**No agencies please.**

**Job Type**: Part-time

Expected hours: 27.5 per week

Schedule:

- Monday to Friday

Work Location: In person


  • Hotel Receptionist

    6 months ago


    Solihull, United Kingdom The Limes Country Lodge Full time

    **Hotel Receptionist / Admin Assistant** As a Hotel receptionist and admin assistant you will be responsible for the following: - Assist in Monitoring active marketing campaigns - Manage all hotel room reservations - Brainstorming ideas for marketing campaigns - Creation of wedding and event contracts for clients - Assisting the marketing team with...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Receptionist** **Location**: Birmingham Business Park **About the Client**: Our client is a leading fleet management company dedicated to delivering exceptional services to its clients. The company is committed to excellence, efficiency, and customer satisfaction. **Position Overview**: We are currently seeking a dedicated and...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.92 per hour. **Receptionist - Solihull (Hockley Heath, M42) Premier Inn - Hotel** Come and be a Receptionist at Premier Inn in Solihull (Hockley Heath, M42). As the friendly face of our hotel, use your fun personality and your customer...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at Premier Inn in Solihull. As the friendly face of our hotel, use your fun personality and your customer service skills to...

  • Receptionist

    7 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at **Premier Inn** in **Solihull (B94 6NX)**. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at **Premier Inn** in **Solihull (B94 6NX)**. As the friendly face of our hotel, use your fun personality and your customer service...


  • Solihull, United Kingdom The Chiropractors Full time

    The Chiropractors have a vacancy for a part time Chiropractor's receptionist/assistant for approximately 15 to 20 hours per week. In addition, the successful applicant will be required to work extra shifts to cover others’ leave. You will usually work in one of our Solihull clinics, but must be able to occasionally work in our Sutton Coldfield...

  • Receptionist

    7 months ago


    Solihull, United Kingdom The Recruitment Group Full time

    **Receptionist - Permanent** Salary - Competitive Location - Solihull Hours - Monday to Friday (Full or Part time available) **Front of House / Receptionist / Law / Customer Service / Administration / Solihull / B37 / Permanent** The Recruitment Group is working with a niche firm specialising in the defence of serious crime. They pride themselves on...


  • Solihull, United Kingdom Hofer Powertrain Products Full time

    **Job Description - Adminitrator** **Responsibilities - Administrator** - Scanning and filing documents for each department - Ensuring office items such as monthly bills are collated and sent over to Finance - Assisting with HR administration for new starters, appraisals, exit interviews - Ad hoc Administration duties **Responsibilities - Receptionist** -...


  • Solihull, United Kingdom Hofer Powertrain Products Full time

    **Job Description - Adminitrator** **Responsibilities - Administrator** - Scanning and filing documents for each department - Ensuring office items such as monthly bills are collated and sent over to Finance - Assisting with HR administration for new starters, appraisals, exit interviews - Ad hoc Administration duties **Responsibilities - Receptionist** -...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Bannatyne Full time

    **Receptionist**: Location Solihull Department: Front of House / Reception Job type: Permanent **Salary**: £10.42 Job ref: 027737 Published: about 4 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.42 for over 21's and NMW for under 21's Location : Solihull About the Role We are currently looking for a Front of House...

  • Receptionist

    6 months ago


    Solihull, United Kingdom Bannatyne Full time

    **Receptionist**: Location Solihull Department: Front of House / Reception Job type: Temporary **Salary**: £10.42 Job ref: 017507 Published: about 5 hours ago About the Role This role is 24 hours per week. We are currently looking for a Front of House Assistant to complement the existing dynamic and motivated team on reception. As this position is...

  • Guest Service Agent

    7 months ago


    Solihull, United Kingdom Ramada Solihull Full time

    **Full time 40 Hour** **£10.42** Ramada Solihull is in the town centre and near the Touchwood shopping centre. The hotel grounds are home to one of the oldest bowling greens in the UK, having 146 bedrooms, 150+ car park, 100-seater restaurant and 6 Conference & Event rooms with a maximum capacity of 200. As Guest Services Assistant you will be customer...

  • Receptionist

    6 months ago


    Solihull, United Kingdom SF Recruitment Full time

    SF Recruitment are working with a business based in Solihull who are looking for a Receptionist for 2 weeks holiday cover Beautiful offices and reception area Starting Tuesday 7th May until Friday 17th May 9am to 5.30pm As a receptionist, you will serve as the first point of contact for our company. You will be responsible for managing our front desk on...


  • Solihull, United Kingdom McNamara Recruitment Full time

    Our client is a beautiful hotel based in Earlswood, Solihull. We are looking for two well presented, professional receptionists to join the team. As we are a small team, the reception/front of house team are also expected to look after the front of house during quieter times. '''Duties''' - Greet and welcome guests as they arrive at the hotel - Provide...

  • Receptionist

    7 months ago


    Solihull, United Kingdom Connectment Full time

    **Receptionist - 3 days per week;** **9-5:30pm - Tuesdays and Thursdays** **9-5:00pm - Fridays** We're working with a legal 500 firm based in Solihull who're looking for a Receptionist to join their team 3 days per week. As a Receptionist, you will be the first point of contact for their firm. Your professionalism, organizational skills, and friendly...

  • Dental Receptionist

    7 months ago


    Solihull, United Kingdom Dovehouse Dentistry Full time

    '''Responsibilities:''' - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify patient insurance coverage and assist with insurance claims - Collect and record patient information, including medical history and dental records - Maintain a clean and organized reception area -...

  • Receptionist Host

    6 months ago


    Solihull, United Kingdom Elitep Full time

    We are a dynamic and highly regarded recruitment agency currently seeking a skilled Corporate Receptionist Host to join our prestigious client's team. As the face of the business, you will play a key role in creating a positive first impression for visitors and ensuring the smooth functioning of the reception area. **Position Overview**: As a Corporate...

  • Medical Receptionist

    6 months ago


    Solihull, United Kingdom Richmond Medical Centre Full time

    We are looking for a flexible, dedicated, enthusiastic and committed part-time receptionist to work with our experienced team. Previous NHS or other experience within a primary care facility and the use of the clinical system TPP SystmOne, would be an advantage but is not essential. Receive, assist and direct patients in accessing the appropriate service...

  • Part-time Receptionist

    6 months ago


    Solihull, United Kingdom Proftech Talent Full time

    **Part Time Receptionist** We are looking for a Receptionist in the Solihull area on a part time temporary basis, with the potential for the role to become permanent. **The hours of work are 8.00am - 1.30pm Monday - Friday.** You will be responsible for delivering excellent customer service as the front of house representative, covering reception area and...