Part-time Receptionist
6 months ago
**Part Time Receptionist**
We are looking for a Receptionist in the Solihull area on a part time temporary basis, with the potential for the role to become permanent. **The hours of work are 8.00am - 1.30pm Monday - Friday.** You will be responsible for delivering excellent customer service as the front of house representative, covering reception area and switchboard.
**As a receptionist you will need to have/be**:
- Previous experience of front of house role essential
- Previous experience of working on a busy switchboard
- Excellent communication skills
- Experience of managing customer queries and enquiries through to resolution
- Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice
- Excellent team player with recent experience of working within a team
- Friendly and polite, with a formal and discreet approach
- Smart and professional appearance
- Confidence and experience in dealing with difficult customers
- Willingness to go above and beyond with a ‘can-do’ attitude
- Willingness to undertake training from team members and Reception team leader on an ongoing basis
- Comfortable with using MS Outlook and MS packages
**Details**:
- Salary: £11.44 per hour
- Working Hours: Monday-Friday 8.00am - 1.30pm
- Location: Solihull
- Duration: Temporary
**Role of a Receptionist**:
- Greeting staff and visitors in a warm and friendly manner
- Acting as the professional face and front-line support/liaison to all visitors to the company
- Answering/transferring calls on a busy Avaya switchboard
- Providing excellent customer service and signposting to all callers to the correct department
- Maintaining front of house facilities to a high standard
- Managing and processing all courier and special post requests
- Incoming and outgoing post duties
- Registering visitors and contractors to the visitor registration system
- Responsibility for company vehicle keys
- Assist with training of new reception team members
- Provide administrative support to the business as and when required
- Provide cover for sickness and holidays
**Job Types**: Part-time, Temporary contract, Temp to perm
**Salary**: £11.44 per hour
Expected hours: 25 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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