Dental Receptionist

5 months ago


Solihull, United Kingdom Dovehouse Dentistry Full time

'''Responsibilities:'''
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify patient insurance coverage and assist with insurance claims
- Collect and record patient information, including medical history and dental records
- Maintain a clean and organized reception area
- Assist with billing and financial transactions
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service to all patients

Experience using social media platforms for interacting with customers.

'''Requirements:'''
- Proven experience as a dental receptionist or in a similar administrative role
- Knowledge of dental terminology, procedures, and insurance processes
- Proficient in using office software
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Attention to detail and accuracy in record keeping
- Ability to handle confidential information with discretion

As a Dental Receptionist, you will play a crucial role in ensuring the smooth operation of the dental office. Your responsibilities will include greeting patients, scheduling appointments, verifying insurance coverage, and providing administrative support to the dental staff. We are looking for someone who is organised, detail-oriented, and has excellent communication skills. If you have previous experience in a dental or administrative role, we encourage you to apply. Join our team and contribute to providing exceptional dental care to our patients.

**Salary**: £20,834.00-£21,713.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person


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