Guest Service Agent

7 months ago


Solihull, United Kingdom Ramada Solihull Full time

**Full time 40 Hour**

**£10.42**

Ramada Solihull is in the town centre and near the Touchwood shopping centre. The hotel grounds are home to one of the oldest bowling greens in the UK, having 146 bedrooms, 150+ car park, 100-seater restaurant and 6 Conference & Event rooms with a maximum capacity of 200.

As Guest Services Assistant you will be customer facing and a key part in the customer’s journey. Customer service must be the forefront of all that we do to ensure that our guests’ journey is an enjoyable and unforgettable experience. As part of the role, you will work on the Front desk but will not be limited to this department, you be required to work in the Food & Beverage areas, Reservations & Sales Office, Housekeeping or Conferencing. Daily tasks but not limited to
- Reception desk, check in, check out, telephone operator.
- Taking Reservations and general enquires
- Assisting the reservations department with daily tasks
- Daily Banking and credit card reconciliation
- Liaising with customer for sales show rounds, taking sales enquires

Must be over 18 as it requires start times before 7am and Late shift finishes at 22.30

**Skills Required**:

- Previous experience working in hotel would be an advantage, but not essential.
- Passionate about Customer Service and service recovery
- Be a good communicator at all levels.
- Professional, Friendly and an outgoing personality.
- Working with Opera PMS with be advantageous, but not essential.

**Benefits**
- Onsite Parking while on duty
- Discounts through the Wyndham Hotel group
- Uniform Provided

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Weekend availability

COVID-19 considerations:
Work Location: In person



  • Solihull, United Kingdom Arthrex Ltd Full time

    **Company Overview**: Arthrex is a fast-growing Medical Device company in the Healthcare sector, specialising in the world of Sports Medicine but busy disrupting multiple other areas including Distal Extremities, Biologics and Theatre Capital. Our driving force for the organisation is clear and simple and it is our culture that drives our success; Enjoy...

  • Estate Agent

    6 months ago


    Solihull, United Kingdom Xchange Properties Full time

    Do you want to become a self employed Partner Agent, working flexible hours which suit your lifestyle? £40,000 - £80,000 OTE Are you an experienced Estate Agent, Manager, Lister or Valuer? Xchange Properties has an immediate opening for a Partner Agent to run their very own agency operating under our business brand. Who are we looking for: We are...

  • Estate Agent

    6 months ago


    Solihull, United Kingdom Connells Group Full time

    OTE: £23,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Solihull **working in our well known **Dixons **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Senior Estate Agent

    6 months ago


    Solihull, United Kingdom Connells Group Full time

    At **Burchell Edwards**, part of the Connells Group, we're looking for a highly motivated **Senior Estate Agent **to complement our fantastic residential sales team as a **Senior Sales Negotiator** in branch in **Solihull**. OTE- £35,000 - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find...

  • Property Viewing Agent

    6 months ago


    Solihull, United Kingdom AP Morgan Estate Agents Full time

    **Only Applications with completed Indeed online assessments will be considered ** We are seeking an enthusiastic and motivated individual to join our team as a Property Viewing Agent. This is an opportunity to work in a leading West Midlands Estate Agent offering award winning services to our clients. The role of a Property Viewing Agent is to conduct...

  • Estate Agent

    6 months ago


    Solihull, United Kingdom AP Morgan Estate Agents Full time

    **Only Applications with completed Indeed online assessments will be considered** We are seeking a motivated and target driven person to join our team as a Property Sales Consultant (Estate Agent). This is an opportunity to work for a leading West Midlands Estate Agent offering award winning services to our clients. This role would be ideal for someone...


  • Solihull, United Kingdom Elitep Full time

    We are a leading recruitment agency representing a prestigious client based in Solihull, known for its commitment to excellence and customer satisfaction. Currently, we are seeking five professional Customer Services Telephone Agents to join our client's dynamic team. **Key Responsibilities**: - Provide professional and friendly customer service over the...

  • Vehicle Booking Agent

    5 months ago


    Solihull, United Kingdom Davies Group Full time

    Vehicle Booking Agent Birmingham, B37 7HG Full-Time 37.5 hours per week Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:...


  • Solihull, Solihull, United Kingdom S Guest Consultancy Services Ltd Full time

    Project Finance Specialist: We are seeking an experienced Commercial Manager to join our team at S Guest Consultancy Services Ltd. As a key member of our commercial team, you will be responsible for managing the financial and commercial aspects of our construction projects.Key Responsibilities:Oversee project finances, including budgeting, cost control, and...

  • Call Centre Agent

    6 months ago


    Solihull, United Kingdom People Solutions Full time

    **Call Centre Agent**: £11.44 - £12.00 per hour per hour B90 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...

  • Property Valuer

    6 months ago


    Solihull, United Kingdom AP Morgan Estate Agents Full time

    **Property Valuer** We are seeking a motivated and target driven person to join our team as a Property Valuer. This is an opportunity to work for a leading West Midlands Estate Agent offering award winning services to our clients. This role would be ideal for someone looking for a fast-paced and challenging career in property at a growing company, with...

  • Service Desk Agent

    3 months ago


    Solihull, Solihull, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Solihull, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...


  • Solihull, United Kingdom S Guest Consultancy Services Ltd Full time

    Job DescriptionS Guest Consultancy Services Ltd is seeking a skilled Senior Quantity Surveyor and Estimator to join their team.About the RoleThis is a 50/50 dual role between surveying and estimating, requiring strong commercial skills in managing retail and commercial fit-out projects with values of £25,000 to £250,000, potentially rising to £1...


  • Metropolitan Borough of Solihull, United Kingdom Connells Group Full time

    We are seeking a highly skilled Senior Estate Agent to join our team as an Instructions Manager in Solihull. This exciting opportunity involves listing and gaining new instructions for properties, while delivering exceptional customer service. The ideal candidate will have strong communication skills to build rapport with clients and drive sales. If you are...


  • Solihull, Solihull, United Kingdom Slug & Lettuce Full time

    Join Our Front of House TeamWelcome to Slug & Lettuce, where we thrive on building a fantastic team of down-to-earth, uncomplicated, and incredibly fun individuals. Our stylish venue is perfect for celebrating any occasion, and we're eager to extend a warm welcome to you as part of the S&L family.About the RoleWe're looking for a charismatic and enthusiastic...

  • Service Administrator

    6 months ago


    Solihull, United Kingdom Solotech Inc. Full time

    : Solotech are looking for a Service Administrator to work as part of the service and support team based at our head office in the UK. The role acts as a liaison between clients, manufacturers and the technical staff based both within the workshop and on the road throughout all aspects of the service/repair process. Dealing with clients enquiries and...


  • Solihull, United Kingdom Connells Group Full time

    Uncapped Commission We’re looking for a highly motivated **Trainee Estate Agent** who will develop into a **Lettings Negotiator** within our fantastic residential Lettings team in **Solihull**. The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be taken through an industry...


  • Solihull, Solihull, United Kingdom Talent Hive Full time

    Director of Event ServicesTalent Hive is a leading luxury boutique hotel located in Solihull, known for its exceptional customer service and commitment to providing a unique and memorable experience for our guests.About the RoleWe are seeking an experienced Event Services Director to join our team. As a key member of our leadership team, you will be...


  • Metropolitan Borough of Solihull, United Kingdom S Guest Consultancy Services Ltd Full time

    S Guest Consultancy Services Ltd is seeking a highly skilled Commercial Manager to oversee the financial and commercial aspects of construction projects.Job Description:The successful candidate will have a strong background in financial management, contract negotiation, risk assessment, and team leadership.Financial Management: Develop and implement cost...


  • Metropolitan Borough of Solihull, United Kingdom S Guest Consultancy Services Ltd Full time

    We are seeking a commercially astute and experienced Commercial Director to join S Guest Consultancy Services Ltd, a leading company in the commercial construction sector.Key Responsibilities:Financial Planning: Develop and implement comprehensive financial plans to ensure the successful delivery of construction projects.Contract Negotiation: Negotiate...