Hotel Receptionist
6 months ago
**Hotel Receptionist / Admin Assistant**
As a Hotel receptionist and admin assistant you will be responsible for the following:
- Assist in Monitoring active marketing campaigns
- Manage all hotel room reservations
- Brainstorming ideas for marketing campaigns
- Creation of wedding and event contracts for clients
- Assisting the marketing team with completing projects.
- You will also be responsible for liaising confidently with potential clients in selling weddings, events, catering services, and guest rooms, and delivering knowledgeable information on all the hotel has to offer.
- checking in guests, answering calls, making bookings.
To excel in this role, you should have:
- Strong communication skills
- High-level administration skills
- Excellent customer service skills
- The ability to work closely with customers through their event planning.
- You should also be able to work on Excel, Word, our online database, and the hotel’s online booking system and software.
- The ability to arrange and coordinate meetings, events, and appointments, perform hotel site tours and be knowledgeable enough of the hotel to drive sales and reoccurring custom.
- You will also be required to help with front of house during busy periods.
**Job Types**: Full-time, Part-time
**Salary**: £21,000.00-£25,000.00 per year
Expected hours: 20 - 40 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Profit sharing
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to Commute:
- Solihull (required)
Work Location: In person
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