Housing Standards Officer

6 months ago


Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT**

Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day.

Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a family in her community reached out to her after their heating was cut off, Natasha took their situation seriously. Living in terrible conditions, and reaching desperation, they had nowhere else to turn. Natasha stepped in, holding the landlord to account and getting them to improve conditions for the family. These are the moments that make her the proudest. Now, she uses her expertise and experience to empower others.

**The Role**:
As a Housing Standards Officer within our experienced and friendly Environmental Health Service, you can make your own powerful contribution to the wellbeing of Westminster’s residents - all while honing your professional expertise in a truly exceptional team Working with privately-rented housing stock that is unparalleled in terms of its diversity, you will have the opportunity to support people from every walk of life as you ensure their homes are safe, well-managed and free from hazards. As such, you will support teams from a variety of specialist areas, responding to complaints of a residential nature, in order to promote residents’ health and wellbeing.

With a breadth of projects to get involved in, you will find every day is more interesting than last, as you deepen your knowledge and gain the expertise you need to support colleagues in their initiatives - so if you are keen to learn and further your career, you will find this is the role for you. Specifically, you will conduct routine and unplanned inspections, ensuring that property owners are meeting the relevant legislative standards and expectations, and guiding them on the steps they need to take to be compliant with the law. Responding to complaints from tenants and other interested parties, you will see to it that these people feel supported throughout your investigations and any follow-up actions. Highlighting risks you will take action to improve conditions through engagement, education, and enforcement.

Please refer to the **Job Description** for more information.

For more information, please visit **environmentalhealthjobswestminster.co.uk**.

**About You**:
Regardless of whether you are new to the housing sector, or you already have some experience and are looking for an interesting role within an iconic borough, we are confident that you will excel with us if you are a team-player who has plenty of initiative. This will mean you are organised, with the ability to manage your own workload and meet agreed targets and deadlines.

This is a customer-facing role, so you will need to build relationships quickly, in order to gain the trust of residents, some of whom will be vulnerable. You will therefore be a good listener with great verbal and written communication skills, plus the confidence to respond to complaints and bring complex situations to a positive resolution.

With either experience in a housing standards role, or a similar housing or enforcement-related role, you will be able to translate legislation, procedures and requirements for a variety of interested stakeholders, ensuring property-owners understand what will happen if they do not comply with the expected standards. IT literate (with proficiency in Microsoft Office), we will expect you to either have a knowledge of, or be able to quickly understand, the Housing Health and Safety Rating System (HHSRS).

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.


  • Housing Officer

    5 months ago


    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** The Neighbourhoods Division in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

  • Housing Officer

    2 weeks ago


    City of Westminster, United Kingdom CV-Library Full time

    Housing Officer Westminster I am working with a local authority who are seeking a dedicated and experienced Housing Officer to manage a portfolio of properties and provide frontline housing services. This role is both office-based and customer-facing, ensuring our residents receive exceptional support and service. You will report directly to the Housing...

  • Housing Officer

    2 weeks ago


    City of Westminster, United Kingdom CV-Library Full time

    Our local authority client based in London are urgently seeking an experienced Housing Officer. *£24 an hour Umbrella* Job Role We are seeking a dedicated and experienced Housing Services Officer to manage a portfolio of properties and provide frontline housing services. This role is both office-based and customer-facing, ensuring our residents receive...


  • Westminster, United Kingdom Fox Morris Group Full time

    **Housing Preventions Officer - City of Westminster Council** **3-6+ month contract** **Rate - Negotiable** **Fox Morris Group** are working to recruit a **Housing Preventions Officer** The experience and skills required for these roles are. - Exceptional customer care skills that are delivered through a compassionate and empathy focused approach through...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF SAFIA’S INCLUSIVE NATURE** Environment, Climate and Public Protection at Westminster City Council is a place of extraordinary stories. Where empathy drives collaboration and builds vibrant, inclusive communities. Safia is an excellent example of someone who has brought real passion to her role. From her...


  • City of Westminster, United Kingdom CV-Library Full time

    Interim Director of Housing Standards, Assets & Investment Westminster About the Role Westminster Council is seeking an experienced Interim Director of Housing Standards, Assets & Investment to act as the strategic lead for housing asset management. This is a pivotal role, driving the Council's strategy on housing assets, building safety, and...


  • Westminster, United Kingdom MEDIA BASE SPORTS 2 LIMITED Full time

    We are looking for an experienced communications professional to work on our housing portfolio. The post holder will play a key role in communicating to tenants and leaseholders about our housing services and developing communications plans and content that help drive engagement. We offer flexible working conditions, with hybrid home and office working....

  • Housing Professional

    2 weeks ago


    City of Westminster, United Kingdom CV-Library Full time

    Housing Officer Westminster Contract £19.11 per hour Our client is looking for an experienced Housing Officer. Onsite and across the borough- limited WFH MOST IMPORTANT BIT: Must have excellent housing knowledge and worked for a local authority We are seeking a dedicated and experienced Housing Services Officer to manage a portfolio of properties and...


  • Westminster, United Kingdom The House of Lords Full time

    Job Description **Job Description**: Job title Reference number Executive Officer 2038 Office Grade Clerk of the Parliaments’ Office HL5 Starting Salary £29,400 per annum. Term This post is permanent. Scope of the job Background This post offers a unique overview of the administration of the House of Lords. The post-holder will be part of a...

  • Enforcement Officer

    6 months ago


    Westminster, United Kingdom THE HEARTFELT COMPANY LTD. Full time

    We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

  • Area Housing Manager

    1 month ago


    City of Westminster, United Kingdom CV-Library Full time

    Area Housing Manager Westminster Work with the Head of Housing to ensure the Housing Management Service operates efficiently and effectively to provide services to residents. Be responsible for the operational management of housing services within a designated geographical area. You will lead a team of housing officers and support staff, ensuring high...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF ROCHELLE’S COMPASSION** Housing in Westminster City Council is a world of extraordinary stories. Where kindness is key and community connection comes first. Our people lead with empathy, always. Nobody lives those values better than Rochelle. Building on her experience from the frontline, she now consistently...


  • Westminster, United Kingdom THE HEARTFELT COMPANY LTD. Full time

    We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the...


  • Westminster, United Kingdom CH&CO Catering Full time

    **Front of House Assistant**: £11.95 per hour **Westminster**: We are CH&CO, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are recruiting for a Front of House Assistant to work at Cleveland Clinic London. - Providing a friendly, warm and knowledgeable service to all patients, visitors...

  • Engagement Officer

    5 months ago


    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF ROCHELLE’S COMPASSION** Housing in Westminster City Council is a world of extraordinary stories. Where kindness is key and community connection comes first. Our people lead with empathy, always. Nobody lives those values better than Rochelle. Building on her experience from the frontline, she now consistently...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...


  • Westminster, United Kingdom Deekay Technical Full time

    3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...


  • Westminster, United Kingdom German Doner Kebab Full time

    Shift Leader Back of House - Piccadilly, York Job Type:  Full Time Do you have what it takes to work for one of the fastest growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual...