Housing Officer

2 days ago


City of Westminster, United Kingdom CV-Library Full time

Housing Officer

Westminster

I am working with a local authority who are seeking a dedicated and experienced Housing Officer to manage a portfolio of properties and provide frontline housing services. This role is both office-based and customer-facing, ensuring our residents receive exceptional support and service. You will report directly to the Housing Team Manager.

Key Responsibilities:

Manage a designated patch of properties, ensuring effective service delivery.

Provide excellent customer service to residents, addressing their needs and concerns promptly and professionally.

Support vulnerable individuals, offering guidance and assistance as needed.

Work efficiently to meet deadlines and manage a varied caseload.

Adhere to and implement housing policies and procedures.

Required Skills and Experience:

Proven experience in the housing sector, preferably with a local authority or registered social landlord.

Strong customer service skills with a commitment to delivering high standards.

Experience in supporting vulnerable clients, demonstrating empathy and understanding.

Excellent time management and organizational skills.

Familiarity with housing policies and procedures, ensuring compliance and best practices


  • Housing Officer

    2 days ago


    City of Westminster, United Kingdom CV-Library Full time

    Our local authority client based in London are urgently seeking an experienced Housing Officer. *£24 an hour Umbrella* Job Role We are seeking a dedicated and experienced Housing Services Officer to manage a portfolio of properties and provide frontline housing services. This role is both office-based and customer-facing, ensuring our residents receive...


  • City of Westminster, United Kingdom CV-Library Full time

    Housing Officer Westminster Contract £19.11 per hour Our client is looking for an experienced Housing Officer. Onsite and across the borough- limited WFH MOST IMPORTANT BIT: Must have excellent housing knowledge and worked for a local authority We are seeking a dedicated and experienced Housing Services Officer to manage a portfolio of properties and...

  • Housing Officer

    5 months ago


    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** The Neighbourhoods Division in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...


  • Westminster, United Kingdom Fox Morris Group Full time

    **Housing Preventions Officer - City of Westminster Council** **3-6+ month contract** **Rate - Negotiable** **Fox Morris Group** are working to recruit a **Housing Preventions Officer** The experience and skills required for these roles are. - Exceptional customer care skills that are delivered through a compassionate and empathy focused approach through...


  • The City, United Kingdom Hestia Housing Support Full time

    We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to...

  • Area Housing Manager

    1 month ago


    City of Westminster, United Kingdom CV-Library Full time

    Area Housing Manager Westminster Work with the Head of Housing to ensure the Housing Management Service operates efficiently and effectively to provide services to residents. Be responsible for the operational management of housing services within a designated geographical area. You will lead a team of housing officers and support staff, ensuring high...

  • Housing Officer

    1 week ago


    London Borough of Brent, United Kingdom Look Ahead Care Support and Housing Full time

    We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at...


  • Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

  • Housing Officer

    4 weeks ago


    City Of Bristol, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Are you a Housing Officer looking for an exciting new challenge across the South West of England? Well, we are currently working in partnership with a Housing Association, who are looking to appoint a Housing Officer on a permanent basis!This will be a full-time position based around Bristol, South Gloucester and Cardiff! The working are 37 hours per week...

  • Housing Officer

    2 weeks ago


    City Of Bristol, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Are you a Housing Officer looking for an exciting new challenge across the South West of England? Well, we are currently working in partnership with a Housing Association, who are looking to appoint a Housing Officer on a permanent basis!This will be a full-time position based around Bristol, South Gloucester and Cardiff! The working are 37 hours per week...

  • Housing Officer

    7 days ago


    City of Bristol, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Job Description Are you a Housing Officer looking for an exciting new challenge across the South West of England? Well, we are currently working in partnership with a Housing Association, who are looking to appoint a Housing Officer on a permanent basis ! This will be a full-time position based around Bristol, South Gloucester and Cardiff! The working are...


  • City of Westminster, United Kingdom Hatched Recruitment Group Full time

    Senior Complaints Officer **Job Summary** We are seeking a highly skilled and experienced Senior Complaints Officer to join our team. As a key member of our Complaints and Service Improvement Team, you will play a vital role in supporting the team to manage and respond to complex housing complaints. **Key Responsibilities** * Provide an effective...


  • City of Westminster, United Kingdom Hatched Recruitment Group Full time

    Senior Complaints Officer **Job Summary** We are seeking a highly skilled and experienced Senior Complaints Officer to join our team. As a key member of our Complaints and Service Improvement Team, you will play a vital role in supporting the team to manage and respond to complex housing complaints. **Key Responsibilities** * Provide an effective...


  • Westminster, United Kingdom MEDIA BASE SPORTS 2 LIMITED Full time

    We are looking for an experienced communications professional to work on our housing portfolio. The post holder will play a key role in communicating to tenants and leaseholders about our housing services and developing communications plans and content that help drive engagement. We offer flexible working conditions, with hybrid home and office working....


  • City of Westminster, United Kingdom CV-Library Full time

    Senior Complaints Officer Westminster Job Role Play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming...


  • City of Westminster, Greater London, United Kingdom Daniel Owen Ltd Full time

    Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively...


  • City of Westminster, Greater London, United Kingdom Daniel Owen Ltd Full time

    Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively...


  • City of Westminster, Greater London, United Kingdom Daniel Owen Ltd Full time

    Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. This is a temporary ongoing position, working Monday to Friday, with a competitive hourly rate of £24.53.Main Responsibilities:Act as a point of contact for residents wishing to raise...


  • City of Westminster, Greater London, United Kingdom Daniel Owen Ltd Full time

    Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. This is a temporary ongoing position, working Monday to Friday, with a competitive hourly rate of £24.53.Main Responsibilities:Act as a point of contact for residents wishing to raise...


  • City Of London, United Kingdom The Housing Finance Corp. Ltd. Full time

    Job Title: Office Services CoordinatorJob Summary:We are seeking a highly organised and proactive Office Services Coordinator to join our dynamic office-based team. The successful candidate will be the first point of contact for visitors, provide administrative support, and ensure smooth day-to-day operations.Key Responsibilities:Manage reception and provide...