Business Support Officer

6 months ago


Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF SERENA’S VISION**

Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision **here**.

**The Role**:
As a Business Support Officer you can make your own powerful contribution to the lives of our residents by joining a new team that will re-set the future of housing in Westminster. We have two roles, one to support the Director of Housing Services and Resident Experience and one to work with the Director of Housing Needs. Both Business Support Officers will help to deliver a high-quality housing service that is centred on the needs of our residents and communities.

Success depends on being proactive and strategic in the support you offer, anticipating needs and ensuring everything runs smoothly. Day to day you will coordinate the Director’s diary, organising events and meetings, and ensuring that papers and briefings are ready as needed. You will also manage Director’s inbox and delegate correspondence and casework to other senior officers. As the primary point of contact on behalf of the Director, you’ll be expected to develop and maintain good working relationships with a wide range of senior council officers, council members and key stakeholders. It’s a demanding, fast-paced environment, but you’ll be surrounded by a passionate and dedicated team and will have every opportunity to learn and grow.

Please refer to the **Job Description** for more information.

**About You**:
This is a chance to gain important insights into the management of Housing Services while also building senior-level exposure. You’re likely to have experience of providing executive-level administrative support, where you will have managed key business relationships. You’ll demonstrate plenty of initiative, and will be able to work under pressure, dealing with competing priorities and meeting tight deadlines. You’ll also be used to managing complex diaries. Knowledge of financial administration would be helpful.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.



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