High Risk Housing Surveyor

5 months ago

Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS**

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean.

Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting ward inspections. He could be doing a licensing premises inspection one day and advising businesses and residents on the proper way to handle their waste on another. But before he joined Westminster, he used to work in banking, where he honed his skills in customer service and people management.

And those skills matters because, while he occasionally needs to enforce the law, his job is mostly about building strong relationships: educating businesses and residents about the impact of certain enviro-crimes.

One day he came across some unmarked commercial waste dumped on Edgware Road. Following procedures, he investigated this waste, carefully collecting evidence. Yet, despite his attempts to make contact with the commercial premises, the owners wouldn’t cooperate. Digging deeper, he worked collaboratively with different Westminster departments such as businesses rates and licensing, and discovered multiple businesses registered at the same address. After issuing six different notices, three of the business failed to comply and were successfully prosecuted.

So while Mohamad’s successfully swapped his financial know-how for expertise in local authority legislation, it’s his people skills and powers of persuasion he’s still proudest of.

**The Role**:
As a High-Risk Housing Surveyor, you can make your own powerful contribution to residents who live in private rented housing. We believe that everyone deserves to live in a safe, secure and peaceful home, yet many homes that have been converted into flats (otherwise known as ‘houses in multiple occupation’, or HMOs) are not up to our stringent standards, and are outside of current HMO licensing. As Westminster is home to one of the largest private rented sectors in the country, this is a significant problem that we are committed to tackling, and as such, you will play a pivotal role in bringing about improvements to housing standards.

While every day will bring you with new challenges, at the heart of this role is the need to address the issue of HMOs that aren’t meeting modern fire safety standards, plus those that pose significant hazards beyond fire risks. As such, you will conduct risk assessments on homes that may pose a risk to their occupants, and engage with the relevant property owners, building managers and interested parties to support them in making the relevant repairs and amendments. If these amendments aren’t made satisfactorily, or if landlords refuse to engage with you, you will take enforcement action against them using a rage of statutory functions to bring about the necessary improvements.

No area of Westminster is the same, and you will find yourself working in the most diverse range of properties, so you will find a great deal of variety in this fascinating and fulfilling role.

Please refer to the **Job Description** for more information.

**About You**:
This is a fantastic chance to make a significant impact on the wellbeing of our local communities. As a Housing Surveyor with a sound knowledge of fire safety requirements, you will therefore have an ABBE Level 3 Certificate in Fire Risk Assessment (RQF Level 3) or a NEBOSH National Certificate in Fire Safety.

Keen to collaborate with numerous government departments to deliver council-wide strategies, you will be a team-player with a solid awareness of The Regulatory Reform (Fire Safety) Order 2005. This will be complemented by a background in handling fire risk assessments and fire protection surveys, and devising fire strategies for complex properties. You will also appreciate the importance of creating specifications of work that while complex, can be easily translated by the relevant audiences.

Comfortable working with people from all sorts of backgrounds, you will have exceptional verbal and written communication skills, with the ability to influence even the most stubborn landlords Crucially, you will be a self-starter who has the capacity to manage your own workload, and you will be committed to meeting all deadlines.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities,

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