Property Surveyor
6 months ago
Mon-Fri, 36hrs per week, full-time office-based, reporting to Senior Property Surveyor. The postholder will be working across the city as determined by the needs of the service.
Responsibilities include but are not limited to:
- Work with the Area Repairs Manager (North West/South Central) to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.
- Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
- Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload.
- Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
- Provide a high standard of technical support to the team. Manage the local delivery of the repairs term partnering contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
- Carry out post inspections of: o building structure / furniture and fabric of the buildings o Resident in dwelling repairs (reactive and planned) o Communal areas o Estate and grounds - Inspections will be completed on Site Audit Pro or approved equivalent with photos and detailed diagnostics of the visit. Orders will then be raised on the system, managed and booked with the resident. Site reports and details of inspections will be provided to the resident within 3 working days of visits to the home and stored on our central system.
Most important:
- Excellent building pathology knowledge.
- Minimum of 5 years of experience in responsive repairs, preferably in Housing.
- Excellent customer service and communication skills.
- Methodical and accurate with good attention to detail.
Skills Required:
- Ability to use IT and computer systems
- Ability to identify and resolve problems, with a good standard of literacy and numeracy.
- Ability to plan, organise and prioritise work, producing a high level of output to quality standards - Understanding the customer needs and able to communicate clearly to a range of people, via phone, in writing and face to face.
- Demonstrates commitment to collaboration and teamwork Qualifications
- Evidence of continued professional and personal development
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