Senior Property Surveyor

3 weeks ago

Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF SERENA’S VISION**

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision **here**.

**The Role**:
As Senior Property Surveyor, you can make your own powerful contribution, leading a forward-thinking Area Surveying team by example. Dealing with challenging cases and exciting innovations, you’ll be instrumental in improving the homes and lives of our residents. Your remit will span a varied portfolio of 21,000 properties, making the scope for impact truly significant. Equally significant here is the opportunity for personal development via training and qualifications, and for progression within our wider repairs and surveying function. Together, we will make Westminster City Council the UK’s number one service provider.

Overseeing the repair and maintenance of the Council’s housing stock, you’ll ensure maintenance needs are highlighted, with appropriate preventative maintenance plans established. As well as managing legal disrepair, you’ll highlight future investment needs. You’ll join us at an exciting moment, as new IT is introduced to help manage our stock. We’ll look to you to develop and manage systems for regular, proactive building inspections, as well as programmes of cyclical maintenance. You’ll also manage inspections on site and make sure repairs meet our high standards. In the event of complaints and service-disconnect, you’ll personally manage complex cases and make sure learnings are embedded for the future.

You can realise lasting, positive change in this role. As manager and coach, you’ll develop a high-performance culture and support the development of technical and contract management skills within your team. You’ll also be integral to delivering our carbon reduction targets by managing works within our homes and supporting vulnerable residents. Working with a newly formed team focusing on complex leaks, you’ll enable the Council to dynamically target repair demand and identify stock investment to reduce ongoing repairs. What’s more, you’ll enjoy the chance to partner with external providers on projects around smart homes tech, dementia friendly properties, and adapting our stock for more independent living.

Please refer to the **Job Description** **for more information

**About You**:
A highly motivated technical leader, you’re comfortable working solo and as part of a team. Enthusiastic about delivering change, you will bring to this role excellent organisational and administrative skills - and, crucially, a keen interest in resolving problems. You’re comfortable communicating with a range of internal and external stakeholders, keeping the resident at the heart of every key decision.

Naturally, you will also have a relevant track record. This could span everything from managing residential repair and maintenance services, to administering large contracts, specifying remedial works, coordinating emergency response and managing suppliers. Crucially, you understand the local government context of this work, and you have what it takes to develop innovative ideas and solutions beyond the norm.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

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