Senior Complaints Officer

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

Note: it's more of an admin role. As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. Rate: £17.42 Umbrella **Job Types**: Full-time,...

Complaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...

Coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate...

**Job description** Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA'S VISION** Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

HYBRID WORKING Fox Morris are working with City of Westminster Council in relations to finding a Senior Business Support Officer to start work ASAP! **Responsibilities** - Maintain data accuracy and manage databases relevant to UASC transfers. - Assist in information services and politically sensitive issues. - Ensure high standards of referral processes...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

Job Description **Job Description**: Job title Reference number Executive Officer 2038 Office Grade Clerk of the Parliaments’ Office HL5 Starting Salary £29,400 per annum. Term This post is permanent. Scope of the job Background This post offers a unique overview of the administration of the House of Lords. The post-holder will be part of a...

**About Us**: **THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM** Innovation and Change in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations. Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps...

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...

My client is seeking a dedicated Environmental Health Officer to join its Private Sector Housing Team.  In this role, you'll play an essential part in ensuring a safe, clean, and compliant environment for all residents, businesses, and visitors.  The role involves responding to a variety of residential complaints and ensuring effective...

**About Us**: **THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM** Innovation and Change in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations. Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps...

**About Us**: **THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES** Digital and Innovation in Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first. Today, Westminster is the most connected borough in London. But, when David joined us in the mid-2010s, small...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION Growth** Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and openminded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...