Complaints Officer

Complaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...

Coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate...

3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing...

**Job description** Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

**About Us**: Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA'S VISION** Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

HYBRID WORKING Fox Morris are working with City of Westminster Council in relations to finding a Senior Business Support Officer to start work ASAP! **Responsibilities** - Maintain data accuracy and manage databases relevant to UASC transfers. - Assist in information services and politically sensitive issues. - Ensure high standards of referral processes...

Overview: We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and...

To advise complainants and other members of staff as to suitable treatments and preventative measures. - To carry out surveys of sites and premises either originating from a complaint, request for service or as part of a regular inspection programme - To co-ordinate and carry out treatments appropriate to specific task ensuring the most efficient destruction...

Westminster are looking for a Food qualified EHO to carry out New Premises and Category C food hygiene inspections, as well as dealing with food hygiene complaints. Ideally an experienced EHO but would consider those with limited experience. Responsible for monitoring and enforcing health and hygiene legislation. They're likely to spend time in the...

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting...