Complaints Officer

Note: it's more of an admin role. As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. Rate: £17.42 Umbrella **Job Types**: Full-time,...

Complaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...

Coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate...

3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

We are seeking a qualified Environmental Health Officer with private sector housing experience to undertake a range of functions including dealing with reactive private sector housing complaints and subsequent property inspections and enforcement. There will also be a role undertaking HMO licensing and compliance inspections. Initial contract length 6...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

HYBRID WORKING Fox Morris are working with City of Westminster Council in relations to finding a Senior Business Support Officer to start work ASAP! **Responsibilities** - Maintain data accuracy and manage databases relevant to UASC transfers. - Assist in information services and politically sensitive issues. - Ensure high standards of referral processes...

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...

**About Us**: **THE EXTRAORDINARY STORY OF THE POWER OF EMPOWERMENT** Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day. Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a...

**About Us**: **THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT** Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been...

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting...

**About Us**: **THE EXTRAORDINARY STORY OF GIRO’S PERSUASIVE POWERS** The Environment and City Management team in Westminster City Council is a world of extraordinary stories. We love it when our work touches lives. Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers....

**About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...

We are seeking a highly skilled Health and Safety Officer to join our Private Sector Housing Reactive team at Colbern Limited. The successful candidate will be responsible for addressing residential complaints, conducting health and safety assessments, and ensuring effective resolution through on-site visits and follow-up actions.Job Summary:Addressing...

My client is seeking a dedicated Environmental Health Officer to join its Private Sector Housing Team.  In this role, you'll play an essential part in ensuring a safe, clean, and compliant environment for all residents, businesses, and visitors.  The role involves responding to a variety of residential complaints and ensuring effective...

My client is seeking a dedicated Environmental Health Officer to join its Private Sector Housing Team.  In this role, you'll play an essential part in ensuring a safe, clean, and compliant environment for all residents, businesses, and visitors.  The role involves responding to a variety of residential complaints and ensuring effective resolution through...