Complaints Officer

Note: it's more of an admin role. As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. Rate: £17.42 Umbrella **Job Types**: Full-time,...

Complaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...

Senior Complaints Officer Based in Westminster Temporary on going position Monday -Friday £24.53per hourThe post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to...

Coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate...

3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for handling complex housing complaints, providing excellent customer service, and building...

Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for handling complex housing complaints, providing excellent customer service, and building...

Senior Complaints Officer **Job Summary** We are seeking a highly skilled and experienced Senior Complaints Officer to join our team. As a key member of our Complaints and Service Improvement Team, you will play a vital role in supporting the team to manage and respond to complex housing complaints. **Key Responsibilities** * Provide an effective...

Senior Complaints Officer **Job Summary** We are seeking a highly skilled and experienced Senior Complaints Officer to join our team. As a key member of our Complaints and Service Improvement Team, you will play a vital role in supporting the team to manage and respond to complex housing complaints. **Key Responsibilities** * Provide an effective...

Job Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Novax Recruitment Ltd.Job Summary:The successful candidate will be responsible for managing and resolving complex complaints and enquiries from residents, Cabinet members, MPs, and the Ombudsman. They will also be responsible for...

Job Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Novax Recruitment Ltd.Job Summary:The successful candidate will be responsible for managing and resolving complex complaints and enquiries from residents, Cabinet members, MPs, and the Ombudsman. They will also be responsible for...

Senior Complaints Officer Westminster Job Role Play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming...

Senior Complaints OfficerWestminster Job Role Play a vital part in helping to support the team manage and respond to complaints.Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation,...

Senior Complaints Officer Westminster £21 per hour (umbrella) Full Time Contract (3 Months) Novax Recruitment is actively seeking a ICT Support Officer in Sefton. This is a contract with a scope for extension working full time hours. The job: * Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an...

Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively...

Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively...

Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for handling complex housing complaints, prioritizing and responding to enquiries, and preparing...

Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for handling complex housing complaints, prioritizing and responding to enquiries, and preparing...

Job Title: Senior Complaints OfficerJoin Daniel Owen Ltd as a Senior Complaints Officer and play a vital part in supporting the team in managing and responding to complaints. As a key member of the Complaints and Service Improvement Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively...