Environmental Health Officer

7 months ago

Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS**

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean.

Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting ward inspections. He could be doing a licensing premises inspection one day and advising businesses and residents on the proper way to handle their waste on another. But before he joined Westminster, he used to work in banking, where he honed his skills in customer service and people management.

And those skills matters because, while he occasionally needs to enforce the law, his job is mostly about building strong relationships: educating businesses and residents about the impact of certain enviro-crimes.

One day he came across some unmarked commercial waste dumped on Edgware Road. Following procedures, he investigated this waste, carefully collecting evidence. Yet, despite his attempts to make contact with the commercial premises, the owners wouldn’t cooperate. Digging deeper, he worked collaboratively with different Westminster departments such as businesses rates and licensing, and discovered multiple businesses registered at the same address. After issuing six different notices, three of the business failed to comply and were successfully prosecuted.

So while Mohamad’s successfully swapped his financial know-how for expertise in local authority legislation, it’s his people skills and powers of persuasion he’s still proudest of.

**The Role**:
As an Environmental Health Officer, you can make your own powerful contribution to the wellbeing of local residents by enforcing environmental health legislation and policies. With a focus on noise, air quality and contaminated land, our highly skilled Environmental Sciences team are contributing significantly to our Climate Emergency agenda by closely monitoring the impact of construction sites across the borough. Seeing to it that contractors and site managers are meeting our unwavering standards, you will respond to public complaints, and through site visits, inspections and audits, you will determine whether they are meeting the standards set out in our Code of Construction Practice.

Please refer to the **Job Description** for more information.

For more information, please visit **environmentalhealthjobswestminster.co.uk**.

**About You**:
To excel in this multi-layered role, you will have great communication skills with the ability to manage challenging stakeholders. As a highly persuasive individual, you will know how to bring people round to your viewpoint, and you will have an unshakeable determination to make a positive environmental difference for the sake of our communities. Capable of working off your own initiative, but with a team-player mentality, you will find plenty of support from our experienced team.

With great environmental health knowledge and a relevant degree or diploma, it would be helpful if you have experience of working in either the field of noise or air quality. This will ideally include working with members of the public plus stakeholders, handling their complaints and identifying ways in which you can use regulatory powers to resolve conflict. An understanding of gathering information and evidence, and the rules surrounding court proceedings would also be advantageous. Capable of translating your environmental health knowledge for a wide variety of audiences, you will ensure that every developer or construction worker understands the consequences and penalties if they do not comply with the expected standards.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

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