Presentation & Standards Coordinator

3 months ago

London, United Kingdom KidZania London Full time

**Salary** **- **Circa £23,000 per annum, depending on experience

**Location** - KidZania London

**Job Type** - Permanent, Full-time

**About Us**

KidZania is no ordinary city. It's an exhilarating 'Edu-tainment' filled child-sized destination where kids' dreams come alive through interactive role play and exciting reality-based activities. We empower and inspire children to explore future career choices while having an absolute blast

With 28 locations worldwide, from Mexico City to Tokyo to London, KidZania welcomes over 9 million visitors each year, with 8 more facilities on the way. We're on a mission to transform young minds and create a better world.

At KidZania, we believe in the power of collaboration, fun and making a meaningful difference.

**What’s In it for you?**

A working culture that values your strengths, prioritises your personal development and does not micromanage. We trust our people to do their best for the company and empower them. We don’t take ourselves too seriously and believe in kindness, respect, honesty, collaboration and having fun. You’ll be able to tap into a network of talented people and witness the development and roll out of new initiatives as we grow and expand KidZania London brand. Opportunities to learn are extensive and there is nothing we love more than a go getter.

Are you ready to play a pivotal role in shaping the future for thousands of children and teens every year? Come and join us

KidZania’s values are our shared beliefs about behaviours that are key to how we deliver against our objectives and help us achieve our vision and strategy, shape the way we deliver our functions and are integral to the way we interact with each other, professional stakeholders and the public.

KidZania is a Mindful employer, taking the lead and championing in positive mental fitness at work.

We are also a member of the Disability Confident Charter committed to ensuring an inclusive and supportive working environment that is free from any form of discrimination.

We Employ People of Difference. Please let us know if you require additional access arrangements during the recruitment process.

**Job Purpose**

The Presentation & Standards Coordinator is responsible for managing the cleaning operation for our whole site at KidZania London. This includes ensuring the cleanliness of the premises and ensuring the cleaning team carry out the cleaning to the highest required standard. This involves supervising and motivating a team of cleaning staff and carrying out regular inspections to ensure that standards are maintained.

The Presentation & Standards Coordinator will be hands on and will share their knowledge and expertise whilst working with the Cleaning team.

This position is also responsible for ensuring that health and safety regulations are adhered to.

**Key Responsibilities**
- Inspecting all areas to ensure cleaning duties are completed to a high standard while adhering to cleaning schedules, company processes and policies
- Attending meetings and preparing for weekly cleans as necessary
- Holding monthly meetings and one to one meetings with staf
- Ready to be hands on to assist staff as required
- Monitoring quantities of cleaning products and equipment and replenishing as required
- Performance management and development of the Cleaning Team
- Ensure all employee records are kept up to date and log incidences for Human Resources
- Manage resources to ensure compliance with HR policies and procedures including, recruitment, staff performance, training, development and appraisals
- Delegating workloads and creating rotas for the team, in the event of sickness or absence to provide appropriate cover

**Essential Criteria**
- Awareness of the use of cleaning equipment and techniques and an understanding of safe working practices
- Experienced at leading and managing a team
- Able to work in a very fast paced environment
- Ability to co-ordinate a range of duties and meet deadlines
- Highly organised and able to prioritise effectively
- Passionate about customer service and standards, particularly cleanliness
- A good communicator and solutions focussed
- Aware of health and safety in the work place
- A good communicator and solutions focussed

**Desirable Criteria**

**Desired Criteria**
- Similar background preferably within the attractions, hospitality, entertainment, retail sectors
- Experience in coaching and training

**BENEFITS**

Some of the fantastic benefits available for this role include:

- Fun and Inspiring place to work
- 25 days annual leave, plus recognised Bank Holiday
- Employee Assistance Programme - A 24-hour telephone and online service for specialist advice and counselling services. This service is available 24 hours a day, 365 days a year.
- Training and Career Development opportunities
- Company Pension Scheme
- Westfield Discounts
- Free and Discounted KidZania Tickets
- 25% Discount in our retail shop and KidZania Birthday Parties
- 5

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