Sales Administration and Customer Service Coordinator
2 weeks ago
Sales Administration and Customer Service Coordinator
Our client is a leading player in the renewable energy sector, committed to providing innovative and sustainable energy solutions. As a growing company, they are dedicated to delivering high-quality service and ensuring compliance with all regulatory requirements. We are seeking a detail-oriented and proactive Sales Administration and Customer Service Coordinator to join our dynamic team.
Position Overview
The Sales Administration and Customer Service Coordinator will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service. This role will focus on handling essential paperwork, ensuring compliance with industry standards, and providing exceptional support to our customers.
Key Responsibilities:
Sales Administration:
- Prepare and process G99 applications for Distribution Network Operators (DNOs) to ensure timely approval and grid connection.
- Manage Building Control documentation, ensuring all necessary permits and approvals are obtained for installations.
- Coordinate the issuance and management of MCS (Microgeneration Certification Scheme) certificates, ensuring compliance with industry standards.
Warranty Management
- Oversee the issuance and tracking of workmanship warranties for installations.
- Manage manufacturer warranties for inverters and batteries, ensuring all documentation is completed and filed correctly.
Regulatory Compliance
- Ensure all regulatory paperwork is completed accurately and submitted in a timely manner.
- Stay up-to-date with industry regulations and best practices to ensure ongoing compliance.
Customer Service
- Provide exceptional customer service, addressing enquiries and resolving issues related to renewable energy installations and services.
- Act as a liaison between customers and technical teams to ensure clear communication and satisfaction.
General Administration
- Maintain accurate and organized records of all administrative tasks and documentation.
- Assist with other administrative duties as needed to support the sales and operations teams.
Requirements
- Previous experience in sales administration or customer service, preferably in the renewable energy or construction industry.
- Familiarity with regulatory requirements and documentation related to renewable energy installations, including G99 applications, Building Control, MCS certification, and warranty management.
- Strong organizational and multitasking abilities.
- Excellent attention to detail and accuracy.
- Effective communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Benefits:
* A real living wage employer with performance-related pay rises plus a discretionary bonus scheme
* Competitive holiday allowance and a chance to win an extra week each year
* Cost-price renewable energy solutions for your own home
* Opportunity to take up to 2 paid community days each year
* Development programmes & career progression
* Access to a trusted financial advisor for support with all money matters
* Office and extracurricular activities to improve physical and mental wellbeing
* Cycle-to-work scheme and team perks
* Comprehensive training programme backed up by full on-the-job support
-
Watford, United Kingdom Talent Hub HQ Ltd Full timeSales Administration and Customer Service Coordinator Our client is a leading player in the renewable energy sector, committed to providing innovative and sustainable energy solutions. As a growing company, we are dedicated to delivering high-quality service and ensuring compliance with all regulatory requirements. We are seeking a detail-oriented and...
-
Watford, United Kingdom Talent Hub HQ Full timeSales Administration and Customer Service Coordinator Our client is a leading player in the renewable energy sector, committed to providing innovative and sustainable energy solutions. As a growing company, they are dedicated to delivering high-quality service and ensuring compliance with all regulatory requirements. We are seeking a detail-oriented and...
-
Watford, Hertfordshire, United Kingdom Talent Hub HQ Full timeJob SummaryTalent Hub HQ is seeking a highly organized and detail-oriented Sales Administration and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key ResponsibilitiesSales...
-
Watford, Hertfordshire, United Kingdom Talent Hub HQ Ltd Full timeAbout the RoleTalent Hub HQ Ltd is seeking a highly organized and detail-oriented Sales Administration and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key...
-
Watford, Hertfordshire, United Kingdom Talent Hub HQ Ltd Full timeJob SummaryTalent Hub HQ Ltd is seeking a highly organized and detail-oriented Sales Administration and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key...
-
Watford, Hertfordshire, United Kingdom Talent Hub HQ Ltd Full timeJob SummaryTalent Hub HQ Ltd is seeking a highly organized and detail-oriented Sales Administration and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key...
-
Sales and Customer Service Coordinator
2 weeks ago
Watford, Hertfordshire, United Kingdom Talent Hub HQ Ltd Full timeAbout the RoleTalent Hub HQ Ltd is seeking a highly organized and detail-oriented Sales and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key Responsibilities:Sales...
-
Sales and Customer Service Coordinator
2 weeks ago
Watford, Hertfordshire, United Kingdom Talent Hub HQ Ltd Full timeAbout the RoleTalent Hub HQ Ltd is seeking a highly organized and detail-oriented Sales and Customer Service Coordinator to join our dynamic team. As a key member of our sales and operations team, you will be responsible for managing various administrative tasks related to sales, regulatory compliance, and customer service.Key ResponsibilitiesSales...
-
Customer Service
3 months ago
Watford, United Kingdom Stormtech Full time**JOB OBJECTIVE** The Customer Service & Administration Specialist will play a key role in Stormtech's UK & European operations. This dynamic position is primarily responsible for delivering exceptional customer service and assistance to our regional wholesale partners, alongside providing vital backend support to our UK based sales team. This position also...
-
Operations Administrator
3 months ago
Watford, United Kingdom Customer Service and Call Centres Full timeJob Title: Operations Administrator **Salary**: up to £25,000 DOE Location: Watford Contract: Permanent Hours: Monday to Friday 8-5pm Company Profile: Our client is a fast growing company which provide legal support to property owners. They pride themselves in providing top end customer service and always committing to their clients to support...
-
Customer Service Administrator
3 months ago
Watford, United Kingdom Sheridan Ward Recruitment Full timeWatford Administration £20k - 23k per year Full time / Permanent Job description Customer Service Administrator Hybrid working £23k We are looking for a Customer Service Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member...
-
Sales and Administration Coordinator
4 days ago
Watford, Hertfordshire, United Kingdom Smart 10 ltd Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Sales and Administration Coordinator to join our team at Smart 10 Ltd. As a key member of our sales team, you will be responsible for supporting the management and sales teams in achieving targets.Key ResponsibilitiesManage and distribute all sales enquiries to staffManage an absent...
-
Sales and Administration Coordinator
5 days ago
Watford, Hertfordshire, United Kingdom Smart 10 ltd Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Sales and Administration Coordinator to join our team at Smart 10 Ltd. As a key member of our sales team, you will be responsible for supporting the management and sales teams in achieving targets.Key ResponsibilitiesManage and distribute all sales enquiries to staffManage an absent...
-
Customer Service Coordinator
3 weeks ago
Watford, Hertfordshire, United Kingdom BMW Group Retail Careers Full timeBMW Group Retail Careers is seeking a Customer Service Coordinator.Your RoleAs a Customer Service Coordinator at BMW Group, you will be part of a welcoming team and have the chance to engage with a prestigious brand.Key Responsibilities Deliver comprehensive reception assistance, including warmly welcoming clients and staff in a courteous manner. Handle...
-
Customer Service Coordinator
2 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeAbout the Role:Sheridan Ward Recruitment Services is seeking a highly organized and detail-oriented Customer Administrator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and administrative support to the engineering team.Key Responsibilities:Scheduling and Diary Management: Utilize a CRM...
-
Customer Service Coordinator
2 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeAbout the Role:Sheridan Ward Recruitment Services is seeking a highly organized and detail-oriented Customer Administrator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and administrative support to the engineering team.Key Responsibilities:Scheduling and Diary Management: Utilize a CRM...
-
Customer Service Coordinator
6 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeJob Summary: Sheridan Ward Recruitment Services is seeking a highly organized and detail-oriented Customer Administrator to join their team.About the Role: As a Customer Administrator, you will be responsible for scheduling engineers, managing admin tasks, and providing exceptional customer service.Key Responsibilities:Scheduling and Coordination: Schedule...
-
Customer Service Coordinator
6 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeJob Summary:We are seeking a highly skilled Customer Service Administrator to join our team at Sheridan Ward Recruitment Services. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Offering support to the team and ensuring seamless day-to-day...
-
Sales Administrator
2 months ago
Watford, United Kingdom The Channel Recruiter Ltd Full timeJOB TITLE: Sales AdministratorSALARY: up to £27,500 per annum plus 10% bonusLOCATION: Watford Area - HybridSETTING: Monday – Friday - start times between 07:30/08:00 (flexible) – initial 4 weeks in the office then 2 days in the office and 3 days from home.BENEFITS: 6% Pension Contribution, Life Insurance, Employee Assistance Program, 25 days holiday...
-
Sales Support Coordinator
2 weeks ago
Watford, Hertfordshire, United Kingdom The Channel Recruiter Ltd Full timeSales Support CoordinatorBecome a vital part of a prominent organization in the consumer electronics accessories sector as a Sales Support Coordinator. This position entails delivering administrative assistance to the sales division across Europe, overseeing order management and addressing customer inquiries. If you possess a proactive attitude, exceptional...
