Junior Customer Support Advisor

2 days ago


Hatfield, United Kingdom Mission 4 Recruitment Full time

Junior Customer Support Advisor

They are looking for a Junior customer service advisor to join this close knit team of six people.

We are looking for a bright and intelligent candidate who is looking for a role with training and progression. Ideally you will educated to A level standard and have a years’ office experience.

This company is the UK’s largest manufacturer of bridal jewellery. They have been creating fine collections of handmade engagement rings, wedding rings, eternity rings and partnership jewellery since 1967. Today over 1,000 pieces of fine jewellery pass through their workshop every week. Each piece undergoes over 20 stages of development, with even the simplest rings passing through 12 pairs of hands in the 5 days it takes to make.

Their success lies in their fervent attention to detail and unrelenting passion for exceptional quality, design and service.

You will be working with their retail customers processing orders, repairs and enquiries within this busy and vibrant sales support department. You will only be dealing with business customers. This is a lovely modern office close to the main line station.

Key Responsibilities

* Work as part of the customer service team

* Customer liaison, processing enquiries, orders and communicate about their orders, including any delays or changes in delivery

* Maintain thorough and accurate customer service records

* General office administration

* External Sales Team support

Skills Required

* Some office experience or telephone based customer service

* Outstanding verbal and written communication skills, and able to liaise effectively at all levels

* Excellent organisational skills, with the ability to prioritise own workload

* Computer literate, very good understanding Microsoft and Adobe operating systems

* Can handle complaints in a calm manner

* Good numeracy skills

Personal Skills

* Possess a professional and super-friendly manner

* Ability to handle a high volume of telephone calls, calm and efficiently

* Exceptional attention to detail

* Never accepts average performance

* Passionate team player with a great sense of humour

Benefits

* Starting salary of £22k. Plenty of potential for increases dependant on performance and attitude

* 22 days holiday plus bank holidays

* Hours – 8.30am – 5pm

* Pension

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in



  • Hatfield, United Kingdom Mission 4 Recruitment Ltd Full time

    Junior Customer Support Advisor They are looking for a Junior customer service advisor to join this close knit team of six people. We are looking for a bright and intelligent candidate who is looking for a role with training and progression. Ideally you will educated to A level standard and have a years’ office experience. This company is the UK’s...


  • Hatfield, United Kingdom Customer Service and Call Centres Full time

    **Job Title**:Customer Housing Advisor **Salary**:£24,000 - £26,000 per annum **Location**:Hatfield (Hybrid) **Contract**:Full time, Permanent **Hours**:Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm **COMPANY PROFILE** Our client based in Hatfield are seeking a passionate and committed Housing Advisor to provide advice, guidance, and support to...

  • Customer Advisor

    3 months ago


    Hatfield, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunities to join our Pavers team at the Galleria in Hatfield. We have a Permanent 12 hour contract and Temporary 8 hour contract for the summer available. You’ll need good availability as the role will include a mixture of weekend and weekday working. (**amend if appropriate) **What we look for in a Customer...

  • Customer Advisor

    3 months ago


    Hatfield, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...


  • Hatfield, United Kingdom Pertemps Hemel Hempstead Full time

    Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks.Immediate Start!Monday to Friday8am - 5pm (can be flexible with shift times)£12 per hourResponsibilities-Chasing for ETAs-Act as the first point of contact for customers by dealing with a wide range of...


  • Hatfield, United Kingdom Pertemps Hemel Hempstead Full time

    Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks. Immediate Start! Monday to Friday 8am - 5pm (can be flexible with shift times) £12 per hour Responsibilities -Chasing for ETAs -Act as the first point of contact for customers by dealing with a wide range...


  • Hatfield, United Kingdom O.C.S. Full time

    About The Role*** **Job Title: Customer Service Advisor** **Location: Site Based** **Site Address: The Galleria Shopping Center - Customer Service Desk / Security** **Postcode: AL10 0XR** **Pay Rate: £11.76** **Contract: Permanent** **Hours per week: 22.5** *** **To work**: **Thursday 10:00 to 18:00 with 30-minute lunch** **Friday 10:00 to 18:00...


  • Hatfield, Hertfordshire, United Kingdom Lexus Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesWelcome and greet aftersales customers to our...


  • Hatfield, Hertfordshire, United Kingdom Lexus Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesWelcome and greet aftersales customers to our...

  • Customer Advisor

    3 months ago


    Hatfield, United Kingdom Stellantis &You Full time

    This is based in our Hatfield Dealership - 1 Great North Rd., Hatfield AL9 5JA **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...

  • Customer Advisor

    4 months ago


    Hatfield, United Kingdom Stellantis UK Full time

    **This is based in our Hatfield Dealership - **1 Great North Rd., Hatfield AL9 5JA **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...


  • Hatfield, United Kingdom Customer Service and Call Centres Full time

    Job Title: Young Person’s Homeless Advisor **Salary**: £24,000-£26,000 Location: Hatfield Contract: Permanent - Monday to Friday, 9:00am - 5:00pm (3 days in the office and 2 days at home) COMPANY PROFILE If you are dedicated, compassionate and enjoy a role that will bring you great fulfilment daily this could be the role for you. As a first point of...

  • Customer Advisor

    3 months ago


    Hatfield, United Kingdom Boots Full time

    Summary Job Reference: 230543BR - Job Reference: 2 3 0 5 4 3 B R Hatfield, Town Centre Fixed Term 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...


  • Hatfield, United Kingdom Avery Healthcare Full time

    **About The Role**: **Acacia Mews Care Home** located in **Hatfield, Hertfordshire **is currently recruiting for an enthusiastic, sales-orientated team player to join us as a Bank Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first...


  • Hatfield, United Kingdom Stellantis &You Full time

    **This is based in our Hatfield Dealership - **1 Great North Rd., Hatfield AL9 5JA **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...


  • Hatfield, United Kingdom Lexus Full time

    “Left School or are you looking for your next challenge? Ready to join the largest car company in the world?” Lexus Apprentice Customer Service Advisor -Steven Eagell Lexus Hatfield  Does this sound like you? We are looking for ambitious individuals with: * Excellent communication skills – listening is as important as talking in our industry...


  • Hatfield, United Kingdom David Lloyd Clubs Full time

    **About the Role**: **Would you like to join the largest Health and fitness operator in Europe whilst working alongside a proud team with the passion to serve?** A career with David Lloyd Clubs is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to...

  • Service Advisor

    3 months ago


    Hatfield, United Kingdom George Jax Limited Full time

    **Automotive Customer Service Advisor needed near Hatfield** **Up to £29,500 + Bonus** - Main dealer, with market leading basic salaries and OTs - Exceptional working environment and excellent management **About Our Client** Our client is part of a LCV & HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific...


  • Hatfield, United Kingdom Perfect Placement Full time

    Senior Service Advisor Up To £40,000 Basic Salary / £50,000 OTE Independent Luxury / Sports / Classical Car Business Monday To Friday 8am - 5pm / 1 Saturday Morning In 8 (10am - 2pm) Proven Successful Stable Track Record Within Main Dealer / Specialist Aftersales Advisor Role Required Fantastic Opportunity For Senior Position - Career Development &...

  • Service Advisor

    6 days ago


    Hatfield, Hertfordshire, United Kingdom Jago Consultants Full time

    We are currently working with an exclusive car dealership who are looking to recruit an experienced Service Advisor to join their team.As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Our client prides itself on delivering a consistently high standard of...