Service Customer Advisor
5 months ago
**This is based in our Hatfield Dealership
- **1 Great North Rd., Hatfield AL9 5JA
**Our success starts with yours Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.**
This is a great opportunity for you to become one of the faces of our dealership. From welcoming customers when they arrive, to dealing with their concerns, our customers will rely on you while we service their vehicles.
In this role you will be an essential link between our customers and our technicians:
- **Guiding** them though our services
- **Communicating** customer issues to the right people
- **Showing** we have fulfilled our service
- **Organising **car check-ups and service appointments
- **Highlighting **cost savings through warranty protection
You’ll also be the go-to person when the customer wants us to:
- **Estimate **repair costs and times
- **Resolve **any concerns when we suggest repairs
- **Inform **and update them on progress or additional works needed
- **Prepare **and explain invoices and take payments
When the work is complete you will need to encourage our customers to participate in our customer service feedback process - hopefully receiving great scores, thanks to your skills.
**The benefits are**:
- **A Highly competitive monthly efficiency bonus
- OTE £33k**:
- **A Company car scheme**:
- up to two vehicles
- **Up to 7 % Employer Pension Contribution**:
- **Annual holiday**:
- 22 days increasing to 26 with continued service, plus bank holidays*
- **Working Hours**:
- 42, alternate weekends
- **Shopping discounts** - through our Rewards App
- **Enhanced Maternity, Paternity and Adoption Leave**:
- **Employee Assistance Program**:
- **Basic Salary** - £27k*
**Let’s Work together**
We’re looking for an experienced Customer Advisor, ideally within an automotive environment.
A full valid UK driving licence is required for this role.
At Stellantis &You, we embrace and celebrate the diversity of each and every one of our employees. And with every new member of our team we become even stronger, so join our team, aspire for greatness and be part of a group, made up of some of the most iconic brands in the world
*Based on a full time contract of a 42 hour week.
INDHP
**Job Types**: Full-time, Permanent
Pay: Up to £31,000.00 per year
**Benefits**:
- Company car
- Company pension
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Customer Housing Advisor
5 months ago
Hatfield, United Kingdom Customer Service and Call Centres Full time**Job Title**:Customer Housing Advisor **Salary**:£24,000 - £26,000 per annum **Location**:Hatfield (Hybrid) **Contract**:Full time, Permanent **Hours**:Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm **COMPANY PROFILE** Our client based in Hatfield are seeking a passionate and committed Housing Advisor to provide advice, guidance, and support to...
-
Customer Service Advisor
5 months ago
Hatfield, United Kingdom O.C.S. Full timeAbout The Role*** **Job Title: Customer Service Advisor** **Location: Site Based** **Site Address: The Galleria Shopping Center - Customer Service Desk / Security** **Postcode: AL10 0XR** **Pay Rate: £11.76** **Contract: Permanent** **Hours per week: 22.5** *** **To work**: **Thursday 10:00 to 18:00 with 30-minute lunch** **Friday 10:00 to 18:00...
-
Young Person Homeless Advisor
5 months ago
Hatfield, United Kingdom Customer Service and Call Centres Full timeJob Title: Young Person’s Homeless Advisor **Salary**: £24,000-£26,000 Location: Hatfield Contract: Permanent - Monday to Friday, 9:00am - 5:00pm (3 days in the office and 2 days at home) COMPANY PROFILE If you are dedicated, compassionate and enjoy a role that will bring you great fulfilment daily this could be the role for you. As a first point of...
-
Service Advisor
6 months ago
Hatfield, United Kingdom George Jax Limited Full time**Automotive Customer Service Advisor needed near Hatfield** **Up to £29,500 + Bonus** - Main dealer, with market leading basic salaries and OTs - Exceptional working environment and excellent management **About Our Client** Our client is part of a LCV & HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific...
-
Customer Advisor
6 months ago
Hatfield, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Bank Customer Service Advisor
5 months ago
Hatfield, United Kingdom Avery Healthcare Full time**About The Role**: **Acacia Mews Care Home** located in **Hatfield, Hertfordshire **is currently recruiting for an enthusiastic, sales-orientated team player to join us as a Bank Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first...
-
Service Advisor
5 months ago
Hatfield, United Kingdom Motus Truck & Van - Mercedes-Benz Full time**Motus Truck and Van - Mercedes-Benz are looking for a highly motivated and customer-oriented individual to join our team as a Service Advisor in Welham Green, Hertfordshire.** As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. If you have a passion for cars,...
-
Service Advisor
2 days ago
Hatfield, United Kingdom Group 1 Automotive Full timeService Advisor – Audi HatfieldGood, honest, rewarding work. It's how we're builtIn the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance...
-
Service Advisor
2 weeks ago
Hatfield, United Kingdom CV-Library Full timeService Advisor – Audi Hatfield Good, honest, rewarding work. It's how we're built In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is...
-
Apprentice Customer Service Advisor
6 months ago
Hatfield, United Kingdom Lexus Full time“Left School or are you looking for your next challenge? Ready to join the largest car company in the world?” Lexus Apprentice Customer Service Advisor -Steven Eagell Lexus Hatfield Does this sound like you? We are looking for ambitious individuals with: * Excellent communication skills – listening is as important as talking in our industry...
-
Audi Service Advisor
6 months ago
Hatfield, United Kingdom Group 1 Automotive UK Full time**Group 1**_ _**Automotive** **Audi Service Advisor** **£35,000 OTE uncapped** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our hugely successful Audi Dealership in Hatfield is looking to...
-
Customer Advisor
6 months ago
Hatfield, United Kingdom Stellantis UK Full time**This is based in our Hatfield Dealership - **1 Great North Rd., Hatfield AL9 5JA **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...
-
Customer Advisor
5 months ago
Hatfield, United Kingdom Stellantis &You Full timeThis is based in our Hatfield Dealership - 1 Great North Rd., Hatfield AL9 5JA **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...
-
Service Advisor Opportunity in Hatfield
14 hours ago
Hatfield, Hertfordshire, United Kingdom KPI People Full timeJob Description:We are looking for an experienced Service Advisor to join our team at KPI People in Hatfield. As a Service Advisor, you will play a crucial role in providing exceptional customer service, managing workflows, and contributing to the success of our Aftersales team.Ensure seamless communication with customers, technicians, and other...
-
Customer Advisor
6 months ago
Hatfield, United Kingdom Boots Full timeSummary Job Reference: 230543BR - Job Reference: 2 3 0 5 4 3 B R Hatfield, Town Centre Fixed Term 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...
-
Customer Service Representative
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Pavers Shoes Full timeDeliver Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Galleria Designer Outlet, Hatfield. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily...
-
Apprentice Customer Service Representative
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Lexus Full timeUnlock Your Potential with LexusWe are seeking ambitious individuals to join our team as Apprentice Customer Service Advisors. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail management.Key Responsibilities:Welcome and greet aftersales customers to your Centre and ensure...
-
Service Advisor
6 months ago
Hatfield, United Kingdom Motus Truck & Van - Mercedes-Benz Full time**We have an exciting opportunity for a Service Advisor to join our branch in Hatfield, Hertfordshire.** ** EXCELLENT SALARY PACKAGE ** Salary from £26,000 - £29,500 pa basic plus company bonus ** SHIFTS AVAILABLE ** Week 1: 07.00am - 4.00pm Week 2: 9.30am - 6.30pm 1 in 4 Saturdays: Mornings 8:00am-1:00pm (Included in salary) **Motus Truck & Van is...
-
Apprentice Customer Service Ambassador
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Lexus Full timeUnlock your career with LexusAre you a motivated and ambitious individual looking to start your career in the automotive industry? We are seeking a skilled Apprentice Customer Service Advisor to join our team at Lexus Hatfield.About the roleAs a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our...
-
Parts Advisor
6 months ago
Hatfield, United Kingdom Perfect Placement UK Ltd Full time**County**: Hertfordshire **Town/City**: Hatfield **Sector**: Parts Department, Accident Repair Centre **Salary**: £33000 per annum **Job ref**: 128766 **Parts Advisor Vacancy - Hatfield!** - ** Up To £33,000 Salary**: - ** Monday To Friday Working Hours ONLY (7am - 4.30pm) / NO WEEKENDS**: - ** Well-Established Bodyshop Working Environment**: - **...