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Service Advisor
2 months ago
We are currently working with an exclusive car dealership who are looking to recruit an experienced Service Advisor to join their team.
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Our client prides itself on delivering a consistently high standard of customer care at all times. With a high net worth customer base, you will require excellent customer handling skills, a confident approach to significant up-sell opportunities, and possess excellent attention to detail.
Key Responsibilities:- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers' needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- At least 3 years experience working as a Service Advisor
- Full driving licence
- Confident in your approach, and focusing on long-term customer retention
- Salary: Basic up to £32,000, OTE circa £40,000
- Hours: Mon to Fri 8am to 6pm and Saturdays on rota
This is an exciting opportunity to join a reputable car dealership as a Service Advisor and be part of a team that values customer satisfaction and loyalty.
