Service Advisor

5 hours ago

Hatfield, Hertfordshire, United Kingdom Motus Group Full time
Service Advisor Opportunity

Motus Truck & Van is seeking a highly motivated and customer-oriented Service Advisor to join their team in Welham Green. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.

Key Responsibilities:
  • Greet customers and provide a warm welcome to our Truck service department
  • Listen to customer concerns and accurately document their vehicle's issues
  • Utilize your mechanical knowledge to assess vehicle problems and recommend necessary repairs or maintenance
  • Provide accurate estimates for repair costs and timeframes
  • Upsell additional services or products that may benefit the customer's vehicle
  • Coordinate with technicians to ensure timely completion of repairs
  • Keep customers informed about the status of their vehicle throughout the repair process
  • Handle cash/card transactions and maintain accurate records of payments
Requirements:
  • A positive can-do attitude
  • The ability to produce work to a very high standard
  • A team player mentality
  • An awareness of Health and Safety procedures/policies
  • Previous experience in a customer service role, preferably in an automotive setting
  • Strong upselling skills and the ability to effectively communicate the value of additional services or products
  • Solid mechanical knowledge to accurately assess vehicle issues and recommend appropriate solutions
  • Experience handling cash transactions and maintaining financial records
  • Exceptional customer service skills with the ability to build rapport with customers
Benefits:
  • Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
  • Auto-enrolment Pension Scheme with employer contribution
  • Medical insurance discounted scheme
  • Career development
  • Referral bonus if you introduce your friends
  • Discounted days out with family and friends
  • Retail discounts saving £££'s on shopping and dining out
  • Salary Finance
  • Family & Friends Discounted Car Scheme
  • On-site Mental Health First Aiders
  • Discounted Healthcare Scheme
  • X2 basic salary Life Assurance
  • Internal engagement initiatives
  • Uniform provided

Motus Truck & Van is an Equal Opportunities Employer and is committed to providing a fully inclusive work environment and fairness for all.

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Jago Consultants Full time

    We are currently working with an exclusive car dealership who are looking to recruit an experienced Service Advisor to join their team.As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Our client prides itself on delivering a consistently high standard of...

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Jago Consultants Full time

    We are currently working with an exclusive car dealership who are looking to recruit an experienced Service Advisor to join their team.As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Our client prides itself on delivering a consistently high standard of...

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    {"title": "Service Advisor", "description": "Key ResponsibilitiesWe are seeking a highly motivated and customer-oriented Service Advisor to join our team in Welham Green. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring accurate documentation of vehicle issues, and utilizing your mechanical knowledge to...

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    {"title": "Service Advisor", "description": "Key ResponsibilitiesWe are seeking a highly motivated and customer-oriented Service Advisor to join our team in Welham Green. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring accurate documentation of vehicle issues, and utilizing your mechanical knowledge to...

  • Senior Service Advisor

    7 hours ago

    Hatfield, Hertfordshire, United Kingdom Perfect Placement Full time

    Senior Service Advisor OpportunityWe are seeking a highly skilled and experienced Senior Service Advisor to join our team at Perfect Placement. As a Senior Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service for their luxury vehicles.Key...

  • Service Advisor

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service AdvisorWe are seeking a highly motivated and customer-oriented Service Advisor to join our team at Motus Truck & Van in Welham Green. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a warm welcome and a seamless experience throughout their visit.Key Responsibilities:Greet...

  • Service Advisor

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service AdvisorWe are seeking a highly motivated and customer-oriented Service Advisor to join our team at Motus Truck & Van in Welham Green. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a warm welcome and a seamless experience throughout their visit.Key Responsibilities:Greet...

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    {"title": "Service Advisor Opportunity", "description": "We are seeking a highly motivated and customer-oriented Van Service Advisor to join our team in Welham Green. As a key member of our service department, you will be responsible for providing exceptional customer service, assessing vehicle issues, and recommending necessary repairs or...

  • Service Advisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    {"title": "Service Advisor Opportunity", "description": "We are seeking a highly motivated and customer-oriented Van Service Advisor to join our team in Welham Green. As a key member of our service department, you will be responsible for providing exceptional customer service, assessing vehicle issues, and recommending necessary repairs or...

  • Service Advisor

    1 day ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor Job DescriptionWe are seeking a highly motivated and customer-oriented Van Service Advisor to join our team in Welham Green. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    1 day ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor Job DescriptionWe are seeking a highly motivated and customer-oriented Van Service Advisor to join our team in Welham Green. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Van Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Van Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Van Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Van Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Van Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    2 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Service Advisor

    2 days ago

    Hatfield, Hertfordshire, United Kingdom Motus Group Full time

    Service Advisor OpportunityMotus Truck & Van is seeking a highly motivated and customer-oriented Service Advisor to join their team in Welham Green. As a key member of the service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining accurate records of payments.Key...

  • Customer Service Advisor

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Lexus Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Advisor. As a key member of our Lexus Centre team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience.Key ResponsibilitiesWelcome and greet aftersales customers to...