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Assistant Director

3 months ago

South West London, United Kingdom Parliamentary & Health Service Ombudsman Full time

Influencechange and elevate your careeras Assistant Director of Policy and Strategy.

Were seeking a dynamic individual to take on the role of Assistant Director of Policy and Strategy. This is a critical role in the organisation which reports to the Director of Strategy and works closely with the Ombudsman, the Chief Executive and the rest of the Executive Team on to shape and deliver the organisations strategy and policy priorities. PHSO is the final stage for complaints about the NHS in England, UK Government Departments and other UK public organisations. Our purpose isto make complaints count by supporting those who have experienced administrative failings in public services and by working in partnership to help providers to learn from mistake.

Oversee PHSOs work to use the learning from the complaints we handle to influence improvement in public services, working closely with Operations and Communications.

~ Lead and oversee the development of PHSOs corporate strategy, our long term plan for the organisation.

~ Oversee the management of the Policy & Strategy budget.

~ Ensure equality, diversity and inclusion is embedded in corporate strategy and key strategic projects.

Knowledge and understanding of strategic analysis and strategy development methods.

~ Excellent team management and line management skills, able to motivate and inspire people to succeed.

~ Significant experience of developing and influencing public policy.

~ Civil Service Pension scheme (minimum 26.5 days annual leave

~ Hybrid working 40% office based

~ Flexible working, autonomy over working patterns

~ Employee discount scheme across hundreds of retailers

~ Season ticket loan

~ Gym membership subsidy

~ Free advice help line to speak to professionals and counsellors

~ Equality, diversity, and inclusion
Equality, diversity, and inclusion are vital to the way we work. PHSO is disability confident committed

~ celebrating diversity

~ If you want to join a dedicated team that makes a real difference and helps raise standards in public services, then this is the opportunity for you.

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