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Senior Customer Care Coordinator/coordinator
1 month ago
Our client is a UK-based homebuilder specializing in the construction of high-quality, energy-efficient homes across Scotland, the Cotswolds, and Southeast England.
Committed to sustainability, they make meaningful contributions to the communities in which they operate. Provide general administrative support to the Head of Customer Care.
* Handle customer queries and complaints effectively.
* Liaise with Site Managers, Contracts Managers, and the Construction Director to coordinate meetings with customers on behalf of the Customer Care Manager.
In addition to the basic salary there will be further company benefits including company car or car allowance and private medical cover.
Proficiency in IT systems, including customer relationship management (CRM) tools.
* Committed to fostering Diversity and Inclusion in the workplace