Customer Services Representative
2 weeks ago
Job Title: Customer Support Representative – Projects Team Location: Port Talbot Salary: £26,265k + 5% Annual Bonus We are looking for candidates that are used to working in a fast-paced environment, with a technical background and with quotation experience. The role of the Customer Support Representatives is to provide first class customer service to both internal and external, new, and existing customers. This role has a general function to ensure flexibility and business continuity within our commercial function. The role will support the Proposals function. Requirements Needed:
- Proven customer support experience within a manufacturing environment.
- Excellent communication skills with customers and internal teams
- Excellent IT skills and proficient in Microsoft Suite.
- Strong verbal and written communication, with excellent interpersonal skills.
- Proven experience monitoring and tracking lead times
- Detail orientated, able to work with figures, calculations, and technical drawings.
- Ability to read and understand technical drawings is desirable.
- Experience using SAP desirable.
- To be the first point of call for any customer queries relating to sales, execution, installations, and communications.
- Build and maintain strong relationships with internal and external customers.
- Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws.
- Collaborate with other departments within the organisation to execute orders.
- Monitor and track lead-time, order/production status and keep customers updated.
- Provide status updates when requested.
- Assist in the development of improvement plans in response to customer feedback
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Customer Services Representative
2 weeks ago
Port Talbot, United Kingdom CV-Library Full timeJob Title: Customer Support Representative – Projects Team Location: Port Talbot Salary: £26,265k + 5% Annual Bonus We are looking for candidates that are used to working in a fast-paced environment, with a technical background and with quotation experience. The role of the Customer Support Representatives is to provide first class customer...
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Customer Service Representative Ii
5 months ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
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Customer Service Representative I
4 months ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
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Customer Service Assistant
5 months ago
Port Talbot, United Kingdom Numeris Footwear Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys interacting with people and has...
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Customer Support Representative
4 days ago
Port Talbot, United Kingdom Candour Talent Ltd Full timeJob Title: Customer Support RepresentativeJob Summary:Candour Talent Ltd is seeking a skilled Customer Support Representative to join our team. As a key member of our Proposal Department, you will be responsible for providing exceptional customer service to both internal and external customers. This role requires strong communication skills, attention to...
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Customer Service Representative
5 months ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeResponsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...
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Customer Service Representative 1(Temp)
5 months ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
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Customer Service Advisors
1 week ago
Port Talbot, Neath Port Talbot, United Kingdom Candour Talent Ltd Full time €26,265Job Title: Customer Support Representative Employment Type: Permanent Working Hours: Monday - Thursday 8.Candour Talent Recruitment are currently recruiting for a Customer Support Representative to join our well-established client based in the Port Talbot area. This role presents a unique chance to become a part of a dedicated team within a...
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Customer Support Representative
1 week ago
Port Talbot, Neath Port Talbot, United Kingdom Candour Talent Ltd Full time €26,265Job Title: Customer Support Representative Location: Port Talbot Employment Type: Permanent Working Hours: Monday - Thursday 8.30 - 5pm Friday 8.30 - 3.30pm Salary: £26,265 Candour Talent Recruitment are currently recruiting for a Customer Support Representative to join our well-established client based in the Port Talbot area. This role presents a...
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Sales & Customer Service Assistant
4 months ago
Port Talbot, United Kingdom CanDo Laundry Services Full time**Sales & Customer Service Assistant** Days: Monday - Friday Time: 8:30am - 5:00pm 30 Minute unpaid break to be taken in this period As a Sales & Customer Service Assistant you will be supporting the Customer Service Manager. They will be responsible for providing assistance to our customers or clients. They will need to fulfil the following important...
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Customer Support Representative
1 week ago
Port Talbot, United Kingdom CV-Library Full timeJob Title: Customer Support Representative Location: Port Talbot Employment Type: Permanent Working Hours: Monday - Thursday 8.30 - 5pm Friday 8.30 - 3.30pm Salary: £26,265 Candour Talent Recruitment are currently recruiting for a Customer Support Representative to join our well-established client based in the Port Talbot area. This role presents...
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Customer Service Representative Ii
6 months ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws- Develops organization-wide...
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Customer Service Representative II
6 months ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: Provides customer services relating to sales, sales promotions, installations and communications Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws Develops...
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Customer Service Advisor
6 months ago
Port Talbot, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...
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Customer Service Representative I
5 months ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - To be the first point of call for any customer queries relating to sales, execution, installations, and communications.- Build and maintain strong relationships with internal and external customers.- Ensure that customer claims and complaints are resolved fairy, effectively, accurately,...
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Customer Service Representative
4 weeks ago
Neath Port Talbot Principle Area, United Kingdom IntaPeople Full timeIntaPeople is seeking a skilled Customer Support Representative to join their team in Swansea. As a key member of the customer services team, you will be responsible for providing excellent customer service to both internal and external customers.This role is ideal for a well-spoken and enthusiastic individual who is able to understand technical drawings,...
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Customer Service Representative
3 weeks ago
Neath Port Talbot Principle Area, United Kingdom IntaPeople Full timeIntaPeople is seeking a skilled Customer Support Representative to join their team in Swansea. As a key member of the customer services team, you will be responsible for providing excellent customer service to both internal and external customers.This role is ideal for a well-spoken and enthusiastic individual who is able to understand technical drawings,...
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Customer Service Representative
3 weeks ago
Neath Port Talbot Principle Area, United Kingdom IntaPeople Full timeIntaPeople is seeking a skilled Customer Support Representative to join their team in Swansea. This is an exciting opportunity to work with a leading manufacturer who is experiencing growth and is looking for a well-spoken and enthusiastic individual to provide excellent customer service.This role is crucial in providing top-notch customer service to both...
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Customer Service Representative
3 weeks ago
Neath Port Talbot Principle Area, United Kingdom IntaPeople Full timeIntaPeople is seeking a skilled Customer Support Representative to join their team in Swansea. This is an exciting opportunity to work with a leading manufacturer who is experiencing growth and is looking for a well-spoken and enthusiastic individual to provide excellent customer service.This role is crucial in providing top-notch customer service to both...
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Customer Support Representative
4 months ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeResponsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...