Customer Service Representative 1(Temp)
6 months ago
Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
**Some of your Benefits**:
**Company Pension**:
**Company Pension**: Save for retirement with the company's help.**Diversity & Inclusion**:
**Diversity & Inclusion**: We focus on providing an inclusive environment and recognize our diversity contributes to our success.**Safe Environment**:
**Safe Environment**: We strive to ensure safety remains a top priority, and provide a stable environment for our employees.**Sustainability & Social Commitment**:
**Sustainability & Social Commitment**: We support social and sustainable projects and encourage employee involvement.**Paid Holidays**:
**Paid Holidays**: With paid-time off, local holidays are all the way more relaxing.- Port Talbot
On-Site
- Freudenberg Oil & Gas Technologies Ltd.
You support our team as
**Customer Service Representative 1(Temp)**:
**Responsibilities**:
- To be the first point of call for any customer queries relating to sales, execution, installations, and communications.
- Build and maintain strong relationships with internal and external customers.
- Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws.
- Collaborate with other departments within the organisation to execute orders.
- Monitor and track lead-time, order/production status and keep customers updated.
- Provide status updates when requested.
- Assist in the development of improvement plans in response to customer feedback.
**Qualifications**:
- Proven customer support experience within a manufacturing environment, oil and gas would be desirable.
- Excellent IT skills and proficient in Microsoft Suite.
- Strong verbal and written communication, with excellent interpersonal skills.
- Proven track record of meeting targets and deadlines with the ability to work well under pressure.
- Detail orientated, able to work with figures, calculations, and technical drawings.
- Ability to read and understand technical drawings is desirable.
- Experience using SAP desirable.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
**Additional Information**:
- Joanne Dean
- 123456789
-
Customer Service Representative
4 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeA leading automotive retailer, Group 1 Automotive, is seeking a highly skilled Customer Service Representative to join their team at Audi Cheshire Oaks. As a Sales & Customer Service Advisor, you will be part of an organisation that believes in investing in you and your future.Our excellent training & development programs ensure that our employees have the...
-
Customer Service Representative 1(Temp)
7 months ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: To be the first point of call for any customer queries relating to sales, execution, installations, and communications. Build and maintain strong relationships with internal and external customers. Ensure that customer claims and complaints are resolved fairy, effectively,...
-
Customer Service Representative
4 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeAvoid the monotony of routine work as a Sales & Customer Service Advisor in our Audi Cheshire Oaks Contact Centre. With a basic salary of £23,877.57 and 40 hours of work per week, you will be part of a dynamic team that values customer satisfaction.We offer a comprehensive training program to help you develop your skills and advance in your career. As a...
-
Customer Service Representative
4 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeCustomer Service RepresentativeAbout the RoleWe are looking for an experienced Customer Service Representative to join our Audi Cheshire Oaks team. As a key member of our customer service team, you will be responsible for handling inbound and outbound telephone calls, responding to customer email enquiries, and guiding customers towards the right products...
-
Customer Service Representative
4 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeSales & Customer Service represents an excellent opportunity to develop your customer service skills in a dynamic contact centre environment. As a Sales & Customer Service Advisor at VW Cheshire Oaks, you will be working towards achieving sales targets and delivering exceptional customer experiences.Our organisation believes in investing in our employees,...
-
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeJob OverviewWe are seeking a customer-focused Sales and Customer Service Representative to join our team at VW Cheshire Oaks Contact Centre. The successful candidate will be responsible for delivering exceptional customer service and sales experiences.
-
Customer Service Admin Assistant
6 months ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeRESPONSIBILITIES - To be the first point of call for any customer queries relating to sales, execution, installations, and communications. - Build and maintain strong relationships with internal and external customers. - Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws. -...
-
Customer Service Representative
6 months ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeResponsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...
-
Customer Service Representative Ii
6 months ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
-
Customer Service Representative I
6 months ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
-
Customer Service Assistant
6 months ago
Port Talbot, United Kingdom Numeris Footwear Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys interacting with people and has...
-
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeSales & Customer Service Advisor VW Cheshire Oaks Contact Centre Basic Salary of £23,877.5740 hours 1 x permanent contract. 1 x fixed term contract for 12 months Are youcustomer focused, self-motivated and looking for anew challenge? As a Sales & Customer Service Advisor at VWCheshire Oaks , you will be part of an organisationthat believes in...
-
Group 1 Automotive | Sales
5 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeSales & Customer Service Advisor Audi Cheshire Oaks Contact Centre Basic Salary of £23,877.5740 hours Are youcustomer focused, self-motivated and looking for anew challenge? As a Sales & Customer Service Advisor at Audi Cheshire Oaks , you will be part of an organisationthat believes in investing in you and your future. We provide excellent training...
-
Retail Customer Assistant
7 months ago
Port Talbot, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a **Retail Customer Assistant **to join our team at **Neath Port Talbot Hospital RVS Shop, Baglan Way, Port Talbot**. You will join us on a part-time, permanent basis working weekends, and in return, you will receive a competitive salary of **£11.72 per hour**. **About the Retail Customer Assistant...
-
Volunteer Customer Service/sales Assistant
5 days ago
Ellesmere Port, Cheshire, United Kingdom Group 1 Automotive Full timeSales & Customer Service Advisor Audi Cheshire Oaks Contact Centre As a Sales & Customer Service Advisor at Audi Cheshire Oaks , you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. 33 days annual leave , including bank...
-
Customer Support Representative
6 months ago
Port Talbot, United Kingdom Freudenberg Oil & Gas Full timeAn exciting opportunity has arisen within FO> that requires a suitably qualified and professional individual to join our customer support team. This role has a general function to ensure flexibility and business continuity within our commercial function. **Responsibilities**: - To be the first point of call for all customer queries regarding...
-
Customer Service Representative Ii
7 months ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws- Develops organization-wide...
-
Customer Service Representative II
7 months ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: Provides customer services relating to sales, sales promotions, installations and communications Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws Develops...
-
Customer Service Advisor
8 months ago
Port Talbot, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...
-
Ellesmere Port, United Kingdom Group 1 Automotive Full timeService Advisor Mercedes Benz of Cheshire Oaks £26,862,26 & OTE £32,146.07 + Benefits 45 Hours Good, honest, rewarding work its how were built!In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers.As a Service Advisor you are the main point of contact for all...