Current jobs related to Railway Enforcement Officer - Margate Kent - Southeastern Railway
-
Team Leader
2 days ago
Margate, Kent, United Kingdom SE Trains Ltd Full timeAbout the RoleWe are seeking an experienced and skilled Team Leader to join our Railway Enforcement Team. As a Team Leader, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour, and fare evasion to ensure the security of our railway.Key ResponsibilitiesLead...
-
Senior Team Leader
2 days ago
Margate, Kent, United Kingdom SE Trains Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Railway Enforcement Team. As a Team Leader, you will be responsible for leading and directing a team of enforcement officers to ensure the security and compliance of our railway operations.Key ResponsibilitiesLead and direct a team of enforcement officers to ensure the...
-
Railway Enforcement Team Leader
6 hours ago
Margate, Kent, United Kingdom SE Trains Ltd Full timeAbout the RoleThis is a challenging and rewarding opportunity to lead and direct a highly effective and motivated team dedicated to reducing crime, anti-social behavior, and fare evasion on our railway network.Key ResponsibilitiesLead and direct a team of enforcement officers to ensure the security of our railway networkConduct high-visibility patrols on...
-
Railway Enforcement Team Leader
5 days ago
Margate, United Kingdom Southeastern Railway Full timeJob Introduction To lead and direct a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour and fare evasion to ensure the security of our railway by conducting high visibility patrol on our trains, at our stations and working in partnership with other departments and outside agencies. Vetting This...
-
Railway Team Lead
2 days ago
Margate, Kent, United Kingdom Southeastern Railway Full timeJob OverviewWe are seeking a highly skilled and experienced Female Night Team Leader to join our team at Southeastern Railway. As a key member of our team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour and fare evasion to ensure the security of our...
-
Female Team Leader
2 days ago
Margate, Kent, United Kingdom Southeastern Railway Full timeJob OverviewWe are seeking a highly skilled and experienced Female Night Team Leader to join our team at Southeastern Railway. As a key member of our team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour and fare evasion to ensure the security of our...
-
Night Shift Team Manager
2 days ago
Margate, Kent, United Kingdom Southeastern Railway Full timeJob OverviewWe are seeking a highly skilled and experienced Female Night Team Leader to join our team at Southeastern Railway. As a key member of our team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour and fare evasion to ensure the security of our...
-
Railway Enforcement Team Leader
1 week ago
Margate, United Kingdom SE Trains Ltd Full timeTo lead and direct a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour and fare evasion to ensure the security of our railway by conducting high visibility patrol on our trains, at our stations and working in partnership with other departments and outside agencies. Vetting This role is exempt from the...
-
Night Team Leader
2 days ago
Margate, Kent, United Kingdom Thecarpsociety Full timeAbout the RoleThecarpsociety is seeking a highly skilled and experienced Female Night Team Leader to join our team. As a key member of our security team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour, and fare evasion to ensure the security of our...
-
Planning Enforcement Officer
4 weeks ago
Kent, United Kingdom Macdonald & Company Full timeAn East of England Local Planning Authority has a requirement for a Planning Enforcement Officer to join their team and work on a diverse caseload. Working as part of this team you will undertake a variety of investigations to tackle development in breach of UK Planning legislation that will include residential, commercial, and unauthorised works in...
-
Planning Enforcement Officer
2 weeks ago
Kent, United Kingdom Macdonald & Company Full timeAn East of England Local Planning Authority has a requirement for a Planning Enforcement Officer to join their team and work on a diverse caseload. Working as part of this team you will undertake a variety of investigations to tackle development in breach of UK Planning legislation that will include residential, commercial, and unauthorised works in...
-
Civil Enforcement Officer
3 months ago
Kent, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Civil Enforcement Officer - BROMLEY - Full-Time** **Earn £24,089 per annum for 42.5 hours, Hourly pay rate £10.90 (plus an extra Moped Rider allowance up to £75 each month or £900 per annum, if applicable).** - Do you enjoy working outdoors, helping people and have great communication skills?_ - Do you have excellent customer service...
-
Environmental Enforcement Officer
3 months ago
Kent, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Environmental Enforcement Officer - Bromley - Full-Time - 42.5 hours per week - 5 days/7 - £11.60 per hour - £25,636 per annum** - Do you enjoy working outdoors?_ - Do you care about the environment, neighbourhood and helping the public?_ - Do you have a Full Clean UK driving licence?_ - Do you have excellent customer service skills and...
-
Administration Officer
3 weeks ago
Margate, United Kingdom HR GO Recruitment Full timeAdministration Officer Location: Margate, Kent Department: Civil Enforcement Job Type: Temporary Salary: £11.44 per hour Hours: 30 hours per week (Monday, Tuesday, Thursday & Friday) We are seeking a highly experienced & motivated administrator to work as a Civil Enforcement Administration Officer to join the team at Thanet District Council. The...
-
Senior Planning Enforcement Manager
7 days ago
Kent, United Kingdom Varnom Ross Full timeJob Summary: Varnom Ross is seeking a highly experienced Senior Planning Enforcement Manager to join our team on an interim basis. As the most senior member of the Enforcement team, you will be responsible for leading the entire Enforcement department, handling complex cases, and representing the company at hearings.Key Responsibilities:Investigate alleged...
-
Coastal Officer
3 months ago
Margate, United Kingdom HR GO Recruitment Full time**Coastal Officer** **Location**: Thanet, Kent **Hours**: Part Time (18.5 hours) & Full-Time (37 hours) **Type**: Temporary 12 weeks **Salary**: £12.10 We are seeking part time and full time Coastal Officers to work in the local area on a temporary basis starting end May until end August. Your duties will be to assist in the effective delivery of the...
-
Crime Prevention Team Leader
2 days ago
Margate, Kent, United Kingdom Thecarpsociety Full timeAbout the RoleWe are seeking a highly motivated and experienced Female Night Team Leader to join our team at Thecarpsociety. As a key member of our team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour, and fare evasion to ensure the security of our...
-
Female Night Team Leader
2 days ago
Margate, Kent, United Kingdom Thecarpsociety Full timeJob SummaryThecarpsociety is seeking a highly motivated and experienced Female Night Team Leader to join our team. As a key member of our security team, you will be responsible for leading and directing a team of security personnel to ensure the safety and security of our railway network.Key ResponsibilitiesLead and direct a team of security personnel to...
-
Enforcement Agent
3 months ago
Kent, United Kingdom Dukes Bailiffs Limited Full timeDukes is an award-winning Enforcement company centrally located in Stone, a canal town between Stoke-on-Trent and Stafford. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We are a family run company with roughly 90 employees located across England and Wales. Due to the growth of the business,...
-
Female Night Team Leader
1 day ago
Margate, Kent, United Kingdom Workingmums Full time**Job Summary**We are seeking a highly motivated and experienced Female Night Team Leader to join our team at Southeastern. As a key member of our security team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour, and fare evasion to ensure the security of...
Railway Enforcement Officer
1 month ago
As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you’ll have supportive colleagues and a large number of passengers to deal with in a courteous manner.
Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict.
Full physical intervention and conflict management training will be provided.
Take a look at the video below to see what we achieved in 2023:
Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to:- Travelling around the network on the Trains on a daily basis, inspecting passengers’ tickets
- Issuing penalty fares when deemed necessary
- Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements.
- Carrying out large scale ticket checking blocks at Stations
- Dealing with anti-social behaviour
- Reducing crime and ensuring the security of our passengers on the network
- Complying with all company standards and guidelines at all times
On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification.
You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role.
Vetting
This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ’s whether as an adult or a juvenile on their application form.
For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years
In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police.
Working here
You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts.
This is what some of our existing Railway Enforcement Officers have to say....
“ Customer service is the fundamental part of our role, dealing with people with professionalism, respect and assisting everyone with their travel journeys as best we can, whether providing information, answering questions, or planning the best routes for their journeys.
One of our main roles is dealing with anti-social behaviour and being a visible presence to deter this behaviour to make our passengers feel safe travelling on our services. Our alertness, ability to adapt to all situations and decision making skills are key to achieving the most appropriate outcome when dealing with such behaviour.
When dealing with conflict, as much as using force is the last resort, some situations need to be dealt with more assertively and may require restraint techniques to keep us safe as well as other staff and passengers. Every attempt is made to avoid this however if required we aim to reduce the risk as quickly as possible and achieve a safe outcome using the techniques we are taught.
Whilst dealing with ticketless travel using penalty fares, we deal with vulnerable people and help them get the support they need and prevent them causing any harm to themselves. We work closely with British Transport Police and other services to help those most at risk.
Every day is different, every passenger has a different need, we do everything we can to ensure our passengers and staff have the best experience travelling and working on our network"
The Ideal CandidateTo be considered for this role you should demonstrate the following in your application:
- Good verbal and written communication skills including tact and diplomacy.
- Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis.
- Ability to make sound decision when under pressure.
- Assertive resilient and able to remain professional in confrontational situations.
- Able to work using own initiative and as part of a team.
- Able to evaluate and interpret information in order to make appropriate decisions.
Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions.
You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn.
Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below:
Southeastern recognises the value of every individual employee and offers benefits that reflect this.
As well as a generous salary , we offer an comprehensive benefits package which includes;
- A Contributory Final Salary Pension Scheme
- Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
- After a qualifying period, reduced rate travel on other train operators, including European services
- Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays)
- Access to an array of discounts for retail and leisure products through our benefits scheme.
- Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.
- Full training, a nationally recognised qualification and full, free uniform is provided.
About Southeastern
Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.
Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:
- We aim to be the best
- We make the difference together
- We care passionately about our people and our passengers
We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here .
We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.
We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here .
If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.
All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.
SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
Salary £29,883 rising to £36,739 plus free rail travel
#J-18808-Ljbffr