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Administration Officer

3 months ago

Margate, United Kingdom HR GO Recruitment Full time

Administration Officer

Location: Margate, Kent

Department: Civil Enforcement

Job Type: Temporary

Salary: £11.44 per hour

Hours: 30 hours per week (Monday, Tuesday, Thursday & Friday)

We are seeking a highly experienced & motivated administrator to work as a Civil Enforcement Administration Officer to join the team at Thanet District Council. The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004.

As a Civil Enforcement Administration Officer, you will deal with all administration and parking enquiries regarding Civil Enforcement. This includes Penalty Charge Notices, Abandoned Vehicles, Parking Permits, Parking Suspensions, Road Closures & Payment.

Responsibilities:

- Giving customers a wide range of specialist advice over the telephone and email on all parking and highway related issues.

- Responding to customers on the councils parking appeals process and offer information on Penalty Charge Notices

- Manage the inputting of data into the permit management system and issuing permits in accordance with the council's terms and conditions.

- Manage the inputting of data and process on Abandoned Vehicles.

- Assist with the inputting of data for parking payments

- Assist with orders for the department and ensure that they are dealt with quickly and efficiently.

- Assist with Parking Suspension administration.

- Assist with Road Closure administration.

- Assist with general office administration.

Requirements:

- Basic knowledge of the local area is essential

- Excellent IT skills

- Customer service skills

- Proven written and verbal communication skills

- Experience with a busy office environment

- Must be able to multitask & work well under pressure

- Must be able to work independently and as part of a team

If you are a proactive and motivated experienced administration, then we want to hear from you. Apply, now to join the team at Thanet District Council