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Team Leader
2 months ago
We are seeking an experienced and skilled Team Leader to join our Railway Enforcement Team. As a Team Leader, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to the reduction of crime, anti-social behaviour, and fare evasion to ensure the security of our railway.
Key Responsibilities- Lead and direct a team of railway enforcement officers to ensure the security of our railway
- Conduct high-visibility patrols on our trains and at our stations to prevent and detect crime
- Work in partnership with other departments and outside agencies to ensure effective enforcement and security
- Develop and implement effective strategies to reduce crime and anti-social behaviour on our railway
- Monitor and report on team performance and provide coaching and guidance to team members
- Previous experience of leading and managing a team
- Previous experience of working in an environment with a high level of customer contact
- Previous experience working in an enforcement environment and dealing with conflict
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- Computer literate with knowledge of Outlook, Word, and Excel
- A competitive salary and benefits package
- Opportunities for career development and progression
- A comprehensive training program to ensure you have the skills and knowledge needed to succeed in the role
- A supportive and collaborative team environment
