Studio Administrator

4 weeks ago


London, United Kingdom Sweatlounge Full time
Studio Administrator – Longevity Specialist Part-Time W4 Chiswick, London About Us:

SweatLounge is a cutting-edge wellness facility dedicated to providing rejuvenating experiences through the benefits of infrared sauna therapy. We believe in promoting holistic well-being by offering a serene space for relaxation and health enhancement.

As a Studio Administrator and Longevity Specialist, you will play a critical role in ensuring the smooth operation of our studio and delivering exceptional customer experiences. Your responsibilities will include:

Customer Service:

  • Greet and assist customers in a friendly and professional manner.
  • Provide information about infrared sauna benefits and studio services.
  • Assist clients with inquiries, bookings, and aftercare guidance.
Studio Operations:
  • Maintain cleanliness and organization in sauna rooms and common areas.
  • Monitor sauna schedules and assist in coordinating appointments.
  • Ensure sauna equipment is properly functioning and report any issues.
Assistance with Sessions:
  • Assist clients in understanding and properly using sauna equipment.
  • Monitor session durations and adhere to safety guidelines.
  • Address client needs during sessions and ensure a comfortable experience.

Sales and Upselling:

  • Promote studio memberships and packages to enhance customer loyalty.
  • Provide information on additional wellness products or services offered.
Administrative Tasks:
  • Handle payment transactions and maintain accurate records.
  • Assist in inventory management and restocking of supplies.
  • Support with general administrative duties as needed.
  • Wash, fold and replace white goods & towels
Requirements
  • A genuine desire to promote positivity and provide exceptional service
  • Basic knowledge of health and wellness concepts.
  • Ability to handle transactions and use of a point-of-sale system.
  • Flexibility in work hours, including evenings and weekends.
  • Previous experience in a customer-facing role is a plus.
  • A verifiable history of excellent attendance
  • Competitive Pay
  • Private Medical Insurance (full time)
  • On-going training provided on infrared sauna benefits and usage as well as new developments in the longevity space
  • Opportunity for growth within a dynamic wellness-oriented environment
  • Off-sites and staff events
  • 20 Holiday Days per year
If you are passionate about promoting wellness and creating positive customer experiences, we invite you to join our team at SweatLounge. Please submit your CV and a brief cover letter outlining your interest in the position. #J-18808-Ljbffr
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