Studio & Operations Manager

4 weeks ago

London, United Kingdom Grandirosa Full time

This is a senior “lynchpin” role as we grow the business, and is of central importance. The role is all-encompassing and we require a flexible individual who has proven experience of management within a luxury florist.
The role will require the individual to work closely alongside the Company Directors and the freelance florists, with an emphasis on overall management and responsibility of logistics and operation. This will include an array of responsibilities that include scheduling and rota management, team management, studio management, installation and management of onsite events. Ensuring enough staff are allocated to each event and contracts, planning their rotas and annual leave;
● Working with the shop manager to ensure adequate staffing for the retail side of the business;
● Planning the weekly schedule of deliveries and collections;
● Complete event organisation and administration, from creating schedules and job sheets through to managing events onsite and ensuring they run smoothly and to schedule;
● Coordinating staffing and logistics for all events, including booking freelance florists and logistical support, additional vehicles, and submitting security details when required;
● Sourcing / buying props and managing stock levels and maintain inventory;
● Managing client enquiries (phone and email);
● Project and event management;
● Business development
● Assisting with the marketing and new business strategy of the Company;
● Fostering existing relationships and building new relationships in the events and hotels industry; Studio culture
● Create and communicate company guides that streamline policies and protocols; Lead company culture and values.

Strong understanding of the florist and event industry;
● Be flexible and adaptable, building strong relationship internally and externally;
● Possess a clear passion and energy for Grandirosa;
● Be forward thinking and always planning ahead;
● Be confident with Gmail, Google Docs/Sheets/Slides and Microsoft Word/Excel/ppt etc;

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