Studio Customer Service/managing Coordinator

1 month ago

London, United Kingdom The Gallery SW3 Full time

**About us**

At our Kings Road Studio we work with some of London’s most desirable and passionate make-up artists, hairstylists and photographers to create beautiful imagery.

We’re a passionate team, united by our love of fashion and photography. Our boutique studio is dedicated to capturing beautiful images for everyone, every single time. No rushing, no pushing. Whether you want to create a stunning portfolio or gorgeous collection of keepsake images, The Gallery SW3 can cater to your needs.

We are seeking a new Managing Coordinator to assist with the daily management of the studio.

**The Role**:

- Working together with the Studio manager to ensure smooth running and operations of the studio
- Understanding the brand vision and ensure this is lived and demonstrated in the studio at all times
- Be front of house for incoming clients, visitors, and partners
- Ensuring delivery of high quality customer care
- Dealing with enquiries, complaints, and emergencies
- Ensuring constant coordination and communication between staff
- Maintaining high level of motivation and standards amongst the whole team
- Undertaking administrative tasks
- Maintaining cleanliness and organisation of the studio
- Previous experience working in a similar role
- A friendly and welcoming disposition
- A pro-active attitude with lots of initiative
- Excellent organisational skills and professional verbal and written communication
- Confident phone manner
- Strong delegation, time management, and leadership skills. Always leading by example.
- Ability to work harmoniously with co-workers and the Studio manager
- Ability to adapt and excel in a fast changing, diverse and a dynamic environment
- Professional, punctual, reliable, neat and presentable

The role is offered on a freelance basis, covering 4 days per week. Weekend availability required.

**Job Types**: Full-time, Permanent, Freelance

**Salary**: From £15.00 per hour

Expected hours: 36 per week

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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